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Topics: 8 / Replies: 1596
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Comment: Inner exception error when editing user email

I think we need to do a remote session then because something doesn’t add up. The files I sent you don’t use that name. Can you email me at jdixon@kno…

10 years ago
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Comment: Unable to logon after upgrade 3.1.0.850 to 3.1.0.1001

Barry what were you able to do to resolve the issue?

10 years ago
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Comment: Inner exception error when editing user email

Did the updated files I sent you resolve your issue?

10 years ago
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Comment: Exchange contacts – strange address

Yes. We are hoping to have that resolved by this weekend in the new release. That field shouldn’t be disabled.

10 years ago
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Answer: Exchange contacts – strange address

It is like that because with contacts all of the PrimarySmtpAddress objects have to be unique. It was decided to create in that format because it leav…

10 years ago
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Answer: How do you customise the SAMID creation on Cloudpanel?

Currently there is no way to customize the SamAccountName. You are able to customize the CompanyCode. We will look at adding this feature in the futur…

10 years ago
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Comment: Inner exception error when editing user email

Sune did you get this resolved? I never received log files

10 years ago
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10 years ago
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Comment: Mass email not working

I still have no received the log files. Are you still having this issue?

10 years ago
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Answer: Unable to logon after upgrade 3.1.0.850 to 3.1.0.1001

It needs to detect you coming from localhost on the server cloudpanel is installed on. If you are using host headers sometimes this will cause issues….

10 years ago
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Comment: After upgrading to 3.1.1001 now get inner exception error when editing users

Can you also compress and send me the CloudPanel.dll file from the BIN directory?

10 years ago
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Answer: Receiving Error 500 when generating a PDF report but NOT when generating an Excel report

Once report viewer 2015 was installed Rick’s PDF reports were working properly. Thanks Ryan!

10 years ago
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Answer: After upgrading to 3.1.1001 now get inner exception error when editing users

Can you email the logs to support@knowmoreit.com? It is looking like the DLLs weee not updated. Have you tried rebooting?

10 years ago
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Comment: Receiving Error 500 when generating a PDF report but NOT when generating an Excel report

Rick you can just install the CLR types and then the 2015 runtime. You do not have to update your entire SQL instance. Download both from the links pr…

10 years ago
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Comment: Mass email not working

You will need to reproduce the issue and send us the logs coated in the logs folder to support@knowmoreit.com

10 years ago
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