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Topics: 8 / Replies: 1596
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Comment: Mass email not working

I haven’t seen any updates on this. Are you still having the problem?

10 years ago
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Comment: Testing Settings->Exchange->Databases

That really doesn’t make any sense. What server are you pointing it to? Do you have your CAS proxy and mailbox server on the same box? You will need t…

10 years ago
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Answer: Room mailbox – autoaccept

Please refer to Microsoft’s documentation on how room mailboxes work: With CloudPanel there currently is not an option to change the processing type o…

10 years ago
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Answer: Cannot alter or drop column ‘CompanyCode’ because it is enabled for Full-Text Search.

Adam disabled full text search on the Users table and it allowed it to update.

10 years ago
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Answer: Cannot alter or drop column ‘CompanyCode’ because it is enabled for Full-Text Search.

Delete your log files and reproduce the error. Send the log files to support@knowmoreit.com.   They are located under the Logs directory of Clo…

10 years ago
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Answer: Testing Settings->Exchange->Databases

Which version of Exchange are you using and what version did you set Exchange to on the CloudPanel settings page?

10 years ago
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Answer: Mailbox Plans – Prices not saved after modify

This was added to the latest release that was released tonight (3.1.1005)

10 years ago
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Answer: Change emailadresson on contact

This was added to the latest release that was released tonight (3.1.1005)

10 years ago
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Answer: Error The user is either not valid SMTP address, or there is no matching information.

There should be a ExchangeSecurity@ security group… the calendar permisisons are modified when a user is created… it is delayed and ran about 10 m…

10 years ago
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Answer: Mailbox Limits and Unaknowledged / Aknowledged empty – CloudPanel 3.1.1.0

Mailbox Limits will show you mailboxes that are getting close to filling up (CloudPanel Service/Scheduler is needed to gather this data). The other o…

10 years ago
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Answer: Mailbox Plans – Prices not saved after modify

You are right… we are looking into this. Thank you for pointing out the bug!

10 years ago
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Answer: Distribution group – permission

I assume you are talking about editing a distribution group via Outlook? Enable to have that option there is additional configuration you have to perf…

10 years ago
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Answer: Inner exception error when editing user email

Ok we found the problem. The problem is caused by an old trigger left on the SQL table “cp_Users”. The problem is the trigger tries to update the “Use…

10 years ago
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Answer: After upgrading to 3.1.1001 now get inner exception error when editing users

The issue was an old trigger from an earlier version of CloudPanel left on the users table. A hotfix was created for this problem which was caused in …

10 years ago
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Comment: After upgrading to 3.1.1001 now get inner exception error when editing users

I looked at someones system today and we are not sure why its not working yet. It seems to only affect certain people. Can you try sending now?

10 years ago
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