Hello, It uses the same database. When it gets stuck in this spot during the install, can you open services.msc and open the properties of CloudPane…
Oh, that is interesting. Do you know how to open the Google developer tools in Chrome to see if there are any errors when you open that page for that …
Size history is collected over time by the CloudPanel Service. Please verify you have the CloudPanel Service installed and it is currently running. Th…
Scanning that QR code should add it to your authenticator app which will give you a 6-digit code that rotates. For example in Google Authenticator. Yo…
There is not at the moment. You enable it for the user(s), the next time the login, they will be presented with a QR Code that they need to scan and c…
The picture you sent will enable two factor on any user in CloudPanel assigned that role, for CloudPanel only. The next time they login, it will promp…
Hello, The two factor in CloudPanel is only for CloudPanel and not email. For email, you would need to look at a third party solution. DUO can do OW…
Your CloudPanel is not responding to request from the service because the service is getting a status code 0. To troubleshoot, you will need to put Cl…
Are you attempting to swap everyone over at once over a weekend or slowly migrate users? If you are going to swap over, I would suggest just following…
It is saying that the username and password on the IIS application pool is wrong. Please open IIS, go to application pools, find the one CloudPanel is…
Yes, we will get that added. I will let you know when it is available, should only take a week or so.
The user installing it needs permission to the SQL server and the service account you are using needs log on as a service. Since it is failing with un…
If you are on the latest versions, it uses LDAPS with port 636 now. Your domain controller needs to support LDAPS and have an SSL attached. Here is …
In almost all cases so far, that has been the issue. CloudPanel utilizes port 636 and has to trusted the LDAP certificate bound to the LDAPS service o…
The latest uses port 636 and needs a certificated on the DC. Do you have an internal CA? Copy the ldp.exe program from a domain controller and run it …