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Jacob Dixon
@jdixon
Admin
Noble Member
Topics: 8 / Replies: 1496
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Answer to: Steps to Migrate of Domains and Users from One Company To Another

@oliveitky that is correct, we haven’t implemented an option for the contacts and groups. This will require deleting and recreating OR modify the SQL …

1 month ago
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RE: Problem with CloudPanel ADSync

@fabian-meiser can you please email a screenshot of your registry settings and also these log files to support@knowmoreit.io

1 month ago
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RE: Is Route BY Sender still a product?

You should be able to download it on our downloads page now.

1 month ago
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RE: Problem with CloudPanel ADSync

@fabian-meiser Yes, please try the workaround and let me know if that resolves the issue.

1 month ago
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Answer to: Problem with CloudPanel ADSync

What version are you on? I think you are running into this issue documented here for 3.2.0354:/p> ADSync is unable to run with error “Error retr…

1 month ago
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Answer to: Is Route BY Sender still a product?

Our route by sender product will take care of this but you have to have a smart host routing the mail, especially one that can handle winmail.dat file…

1 month ago
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Answer to: Get_TotalSentMessageTrackLogTask fails

That is good news Mark! Thank you!

2 months ago
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RE: Get_TotalSentMessageTrackLogTask fails

@marklft Can you put the service into debug mode, restart the service, and send me the logs the next time you receive the email? To put in debug:and t…

2 months ago
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RE: Get_TotalSentMessageTrackLogTask fails

@marklft The start timestamp is greater than the end timestamp which is what the issue is, but I’m not quite sure yet how that even happened. The star…

2 months ago
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Answer to: Get_TotalSentMessageTrackLogTask fails

Is your CloudPanel server set to a different language than the Exchange server? Also, on the Exchange servers event viewer, you should see an e…

2 months ago
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Answer to: RouteBySender TransportAgent truncates appointment mails

The only thing the transport agent does is override the routing domain. It doesn’t actually touch any of the content in the message or the headers, bu…

3 months ago
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RE: Mailbox Size not updating

@steff Please email the .log files in c:\Program Files\Know More IT\CloudPanel Service\Logs to support@knowmoreit.io. In the log file it may state wha…

3 months ago
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Answer to: Migrating to a new Exchange server

All you have to do is setup a new Exchange server in the same AD and point CloudPanel at the new Exchange server in the CloudPanel settings. CloudPane…

3 months ago
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RE: Mailbox Size not updating

@steff Can you please verify that the version of CloudPanel service matches the version of CloudPanel? Look at the version in the Programs & Featu…

3 months ago
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Answer to: Certificate for Cloudpanel

Behind a proxy with ssl should be fine as long as all traffic goes through that. It is just going to need ssl between the client browser and the appli…

3 months ago
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