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[Solved] After upgrading to 3.1.1001 now get inner exception error when editing users

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2016-05-07 21:58:05,725 ::: [18] ERROR ::: CloudPanel.Modules.CompanyModules.UsersEditModule — Error updating user values: System.Data.Entity.Infrastructure.DbUpdateException: An error occurred while updating the entries. See the inner exception for details. —> System.Data.Entity.Core.UpdateException: An error occurred while updating the entries. See the inner exception for details. —> System.Data.SqlClient.SqlException: Invalid object name ‘Users’.
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at System.Data.Entity.Infrastructure.Interception.InternalDispatcher`1.Dispatch[TTarget,TInterceptionContext,TResult](TTarget target, Func`3 operation, TInterceptionContext interceptionContext, Action`3 executing, Action`3 executed)
at System.Data.Entity.Infrastructure.Interception.DbCommandDispatcher.NonQuery(DbCommand command, DbCommandInterceptionContext interceptionContext)
at System.Data.Entity.Core.Mapping.Update.Internal.DynamicUpdateCommand.Execute(Dictionary`2 identifierValues, List`1 generatedValues)
at System.Data.Entity.Core.Mapping.Update.Internal.UpdateTranslator.Update()
— End of inner exception stack trace —
at System.Data.Entity.Core.Mapping.Update.Internal.UpdateTranslator.Update()
at System.Data.Entity.Core.Objects.ObjectContext.ExecuteInTransaction[T](Func`1 func, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction, Boolean releaseConnectionOnSuccess)
at System.Data.Entity.Core.Objects.ObjectContext.SaveChangesToStore(SaveOptions options, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction)
at System.Data.Entity.SqlServer.DefaultSqlExecutionStrategy.Execute[TResult](Func`1 operation)
at System.Data.Entity.Core.Objects.ObjectContext.SaveChangesInternal(SaveOptions options, Boolean executeInExistingTransaction)
at System.Data.Entity.Internal.InternalContext.SaveChanges()
— End of inner exception stack trace —
at System.Data.Entity.Internal.InternalContext.SaveChanges()
at CloudPanel.Database.EntityFramework.CloudPanelContext.SaveChanges()
at CloudPanel.Modules.CompanyModules.UsersEditModule.b__1_7(Object _)

Jacob Dixon 2016-05-07 02:08

Can you also compress and send me the CloudPanel.dll file from the BIN directory?

2 Answers
0

The issue was an old trigger from an earlier version of CloudPanel left on the users table. A hotfix was created for this problem which was caused in version 3.1.1000 or later:

http://knowmoreit.com/kb/troubleshooting/after-updating-to-3-1-1001-from-an-earlier-version-you-cannot-create-or-update-users-invalid-object-name-users/

0

Can you email the logs to support@knowmoreit.com? It is looking like the DLLs weee not updated. Have you tried rebooting?

Murray Huband Topic starter 2016-05-13 09:44

Hi Jacob, any chance of remoting in & having a look at this issue, I have tried to email you some more data but it keeps coming back rejected. Thanks Murray

Murray Huband Topic starter 2016-05-13 10:14

This is the error when I email
Delivery has failed to these recipients or groups:
support@knowmoreit.com
Your message wasn’t delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept email from certain senders, or another restriction may be preventing delivery.

Diagnostic information for administrators:
Generating server: EXCH2K13-03.cloud.local
support@knowmoreit.com
Remote Server returned ”

Jacob Dixon 2016-05-13 10:18

I looked at someones system today and we are not sure why its not working yet. It seems to only affect certain people. Can you try sending now?

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