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Topics: 8 / Replies: 1596
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RE: Billing Report

That would be on the CloudPanel service log files, so you would want to make sure your service is running and is up to date with the same version. C…

2 years ago
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RE: Billing Report

Just curious, but if you schedule this report in CloudPanel, does it successfully send the report or does that fail with a timeout as well?

2 years ago
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RE: Billing Report

I wasn’t able to reproduce this, so I may need to give you a SQL query to run in SQL Server Management Studio to see if it completes there. I assume t…

2 years ago
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RE: Billing Report

Let me repro this and make sure it isn’t happening for others. Outside of that, I think we may need to do a remote session. Can you share the resour…

2 years ago
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Answer to: Billing Report

Could you tell me what version you are on, how many users you have in the system and the size of your SQL database? It sounds like it is running the q…

2 years ago
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RE: 2FA visibillity for reseller admins/costumer admins

Apologizes, If you create a custom permission role in CloudPanel for the reseller, give it “Edit Permissions” rights and they can grant/remove compa…

2 years ago
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RE: Problems while trying to login to cloudpanel

What issue are you having? Another person just posted about having login issues but it was for another product by another company with the same CloudP…

2 years ago
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RE: Problems while trying to login to cloudpanel

I think you may be at the wrong site. This CloudPanel product doesn’t use SSH or Linux. I believe there is another product with the same name

2 years ago
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Answer to: can’t log in after the setup on new insatll

Hi there, are you still unable to login?

2 years ago
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RE: new install Can’t get the scheduler service to run on server 2019

Hi there, apologizes for the late response. These were missed somehow. When you install CloudPanel, it should have set the IIS application pool to u…

2 years ago
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Answer to: 2FA visibillity for reseller admins/costumer admins

I thought this was already possible. I will double check today and see, but I do not see why it wouldn’t be impossible to add if it doesn’t already ex…

2 years ago
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RE: Problems while trying to login to cloudpanel

@raphyabak oh, glad to hear you figured it out. Thank you!

2 years ago
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RE: Problems while trying to login to cloudpanel

@raphyabak what error are you receiving? Is this a new setup or an existing one that was working?

2 years ago
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Answer to: Strange Issue with Cloud Panel Service Warning

If you are seeing that message, then something is wrong. There is a job in the service that updated a value in the database with the last time it comm…

2 years ago
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