What version are you on? I think you are running into this issue documented here for 3.2.0354:/p> ADSync is unable to run with error “Error retr…
Our route by sender product will take care of this but you have to have a smart host routing the mail, especially one that can handle winmail.dat file…
That is good news Mark! Thank you!
@marklft Can you put the service into debug mode, restart the service, and send me the logs the next time you receive the email? To put in debug:and t…
@marklft The start timestamp is greater than the end timestamp which is what the issue is, but I’m not quite sure yet how that even happened. The star…
Is your CloudPanel server set to a different language than the Exchange server? Also, on the Exchange servers event viewer, you should see an e…
The only thing the transport agent does is override the routing domain. It doesn’t actually touch any of the content in the message or the headers, bu…
@steff Please email the .log files in c:\Program Files\Know More IT\CloudPanel Service\Logs to support@knowmoreit.io. In the log file it may state wha…
All you have to do is setup a new Exchange server in the same AD and point CloudPanel at the new Exchange server in the CloudPanel settings. CloudPane…
@steff Can you please verify that the version of CloudPanel service matches the version of CloudPanel? Look at the version in the Programs & Featu…
Behind a proxy with ssl should be fine as long as all traffic goes through that. It is just going to need ssl between the client browser and the appli…
I am not seeing where the CSV import would have caused an issue with this, but if you manually create a new user in that same company, does it have th…
In the picture it looks like you have a “bin” and a “Config” folder which makes me think the Default Web Site is pointing to the same location as the …
There were a few importing issues resolved in 3.2.0350 and 3.2.0354. I would upgrade when you can.
@ad-it-dept At this moment, the message tracking log section requires a super admin which has full rights to CloudPanel. The next release already has …