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[Solved] Proxy Adresses field

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Estimable Member
Joined: 4 years ago

In the user settings, when exchange is deactived, next to the email field is a proxy adresses field. 
Writing something in it does not appear in the active directory and after checking the SQL database there is no such attribute. 

Are you planing in adding more to this? 
We would like to use this to fill out the active directory attribute “proxyadresses”.

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Posts: 1583
Admin
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Joined: 10 years ago

When you enter something are you pressing enter so it creates a token in the field before you save 

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Joined: 4 years ago

Estimable Member
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@jdixon After saving it still just disappears and is neither in the cloudpanel nor active directory.

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Admin
Joined: 10 years ago

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Posts: 1583

@rechenzentrumkraemer-it-de I just tested this and it is working in my system. So for the user you enter the email address, then you enter a different email address in the Proxy Addresses field and hit enter right? Can you refresh your cache and make sure there isn’t any older javascript cached? I attached a file showing what it should look like in the proxy addresses field before you save it

 

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Joined: 4 years ago

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Posts: 82

@jdixon I cannot open the arrachment as I am ‘not permitted to view this attachment’.

Also we’ve tried this on verious clients and browsers. 
Before saving the page looks like this, after saving the Proxy Addresses field is empty. It does not matter if the email field is filled or not, it doesn’t save the Proxy Addresses field.

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Admin
Joined: 10 years ago

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@rechenzentrumkraemer-it-de the domain you entered does exist under that customer, correct? Can you upload the log files or email them to support@

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Joined: 4 years ago

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Posts: 82

@jdixon I just send you the logs via email. 
The domain exists unter the customer. We have tried it with different customers and with non it has worked.

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Admin
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@rechenzentrumkraemer-it-de will you please fill in the email address field? That is needed before the email aliases (proxy addresses). Let me know if that works

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Joined: 4 years ago

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Posts: 82

@jdixon Now we figured it out. 
When username and email are the same and proxy address is different is does not work. 
When username and email are different and proxy address is eighter the same as username or something different it does work.

Thank you!

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Admin
Joined: 10 years ago

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Posts: 1583

@rechenzentrumkraemer-it-de The username should not matter, it is only the email field that should matter. It will not process the proxy addresses if the email field is not populated and it seems the picture you uploaded shows a blank email field. Can you verify this?

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Joined: 4 years ago

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Posts: 82

@jdixon We have no picture uploaded, at least not intentionally. 
When the username and the email address are the same, it won’t save it.
It just disappears. We have got one testuser with which it does work to put the same in email and username. But with other existing or new users it works only as I wrote in the last post, with different username and email.

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Joined: 4 years ago

Estimable Member
Posts: 82

@jdixon We have no pictures uploaded, at least not intentionally. 
When the username and the email address are the same, it won’t save it.
It just disappears. We have got one testuser with which it does work to put the same in email and username. But with other existing or new users it works only as I wrote in the last post, with different username and email.

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