So update – been using Gmail as a journal recipient for each of our clients now for about 2 weeks or so – it’s working well, and we have hit the 15 GB limit on a couple of them already so I’ve ponied up the (ridiculously priced, if you ask me – lol) $2/mo for a 100 GB mailbox for each of those. ?Sigh….. ?:-) ?A long-term deal breaker of this is the restriction on all gmail accounts – IMAP downloads are throttled at 2,500 MB/day. ?So this will cause a problem with a large-scale eDiscovery situation where lots of emails need to be retrieved. ?Also, even the paid accounts do not natively have legal hold capabilities (necessary for archival and eDiscovery) however mailboxes?made under a business Google Apps account have that functionality. ?So that’s something that I’m considering.

I think that might be a good solution for now, however I’m still on the hunt for something better. ?I found this: ? http://www.mailpiler.org/wiki/start

It’s very nice, open source, BUT… it’s not multi-tenant. ?Not sure how I’m gonna handle that. ?I’m truly not looking forward to building out an iteration for each client, honestly. ?And inter-mingling the clients into a single system is a no-no unless it is setup properly, and I haven’t figured out a way to do it with Piler yet.

Still looking. ?Any thoughts Jacob?

Rick

I haven’t looked into that system and we actually let other companies do this process for us. We don’t want to be in the business of handling data for years and years since we are not really equipped for it. If the client doesn’t want to pay for it on our end then they don’t get it 😛

Mailprotector supports archiving as well. You could check with them on pricing.. currently it does not integrate into CloudPanel for archiving but spam filtering does.

Enkive’s enterprise version is not multi tenant either. More like a e-discovery solution.