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Journaling all messages in a "Company"

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Posts: 25
Topic starter
(@cft-rick)
Eminent Member
Joined: 8 years ago

One of our “Companies” (we’re the only “Reseller”) wants to archive all email that is transacted in their organization. ?In Exchange, we utilized a Journal mailbox to accomplish this. ?So we’re in the middle of migrating them out of Exch2007 into our newly-created Exch2013 system with CloudPanel, and are stymied on the best way to do this now. ?Obviously, the Journal mailbox got enormous (we’re still exporting it…. and we’re at approximately 90GB now).

 

So the question presents itself – do we continue to do Journaling (which doesn’t appear to be supported by CP) or rather setup Archives on a per-user basis (which wasn’t around with Exch2007 in any real fashion).

 

If Archiving, can we setup a “template” or a Company default so that Archiving is chosen by default for each newly-created user?

 

Kind of looking for a suggested best-practice given that I want all my techs to ONLY use CloudPanel and never EVER log into the Exchange servers.

 

BTW, we LOVE LOVE LOVE CloudPanel. ?It’s made our lives 5x easier in managing our Hosted Exchange environment.

 

Thx!

Rick

7 Replies
Posts: 1563
Admin
(@jdixon)
Noble Member
Joined: 9 years ago

Hey Rick!

That kind of depends. Normally these days people use third party archiving services to archive their data for litigation reasons. With an archive mailbox you are giving the user a place to archive but they still have control over it unless you do retention policies (which isn’t in CloudPanel).

It sounds like you were journaling to a mailbox people didn’t have access to before.. which I’m guessing is what you want. Have you looked at archiving services?

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Posts: 25
Topic starter
(@cft-rick)
Eminent Member
Joined: 8 years ago

Hi Jacob,

We did look at archiving services however the issue is that we would have to remember to set it up each time we setup a user… which even then wasn’t a great solution.

We figured something out. ?I’m writing up a how-to document on it, but basically it goes something like this (and note, our solution is only suitable for non-SOX or non-HIPAA scenarios). ?We’re going to do this for all clients that request total company journaling. ?This is a very summarized description, I’ll shoot you the full document so you can distribute it as you see fit. ?NO POWER SHELL REQUIRED, oddly enough.

1. ?Create Dynamic Distribution group in CP (important it’s done via CP, as it adds certain filter information in automatically that makes this all work correctly)
2. Setup Journal Rule to send any in/out mail via the Dynamic Distribution group, and uses the DDG as it’s “source”.

Read my document, it’ll be clear. ?Works great, I have it all shooting out to a Gmail account (this is a large company that has no SOX or HIPAA compliance requirements).. they generate about 200 GB of email every year so hosting it internally here was not something I wanted to do if I could avoid it. ?If Gmail wants to sell me a 1 TB mailbox for $10/mo then hey… who am I to argue?

Rick

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Posts: 25
Topic starter
(@cft-rick)
Eminent Member
Joined: 8 years ago

Update – Gmail archiving solution working great for a go-forward basis. ?However… a small problem with “catching-up” any prior email. ?Gmail has a 500 MB/day limit on IMAP uploads. ?NOW, that being said I’ve been synchronizing a 12 GB PST up to the test Gmail Archive account and it’s about half-way done after 22 hours. ?19,000 messages.

Is that fast? ?Absolutely not. ?Can I live with it taking ~1 month to synchronize a typical 100 GB of archived mail? ?Man, I dunno. ?I’ll update in about a week with further results.

Also going to take a peek at an open source solution I found called Enkive -? https://www.enkive.org/

It’s on-site (not cloud-based) so I like it from a catching-up solution, but until I set it up as a test I won’t know if it’s sufficiently multi-tenant to suite our needs. ?They have a CE version as well as an Enterprise Edition. ?Whatcha wanna bet that I need to get Enterprise to have Multi-Tenant? ?lol

Rick

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Posts: 25
Topic starter
(@cft-rick)
Eminent Member
Joined: 8 years ago

Further note – if you decide to go the Gmail route, they have GOMO (Google Apps Migration for Outlook) that is a simple app, it will shoot up a PST for you thus avoiding Outlook. ?This may be why I’m able to partially bypass the daily upload limit. ?I can tell you, without a doubt, that I’m being throttled. ?It started out fast, and now it’s slowed down to about 40 messages per minute. ?Like watching paint dry…

Rick

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