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cant enable exchange on users (Access is denied.)

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Connecting to remote server ex-ex1 failed with the following error message : Access is denied. For more information, see the about_Remote_Troubleshooting Help topic.


i got this when trying to add exchange users


Power shel is enabled on exchange for basic security 

1 Answer

That means the user account that is running CloudPanel doesn’t have the correct permissions. So, either CloudPanel isn’t using the correct application pool that is assigned the correct user or the credentials in the CloudPanel setup page are incorrect.

This page shows how IIS should look and be setup with the CloudPanel virtual directory and IIS application pool:

If you choose to use more granular permissions instead of domain admin & organization management, it can be more complicated but more secure. We recently documented the permission requirements here: