2016-05-07 21:58:05,725 ::: [18] ERROR ::: CloudPanel.Modules.CompanyModules.UsersEditModule — Error updating user values: System.Data.Entity.Infrastructure.DbUpdateException: An error occurred while updating the entries. See the inner exception for details. —> System.Data.Entity.Core.UpdateException: An error occurred while updating the entries. See the inner exception for details. —> System.Data.SqlClient.SqlException: Invalid object name ‘Users’.
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at System.Data.Entity.Infrastructure.Interception.InternalDispatcher`1.Dispatch[TTarget,TInterceptionContext,TResult](TTarget target, Func`3 operation, TInterceptionContext interceptionContext, Action`3 executing, Action`3 executed)
at System.Data.Entity.Infrastructure.Interception.DbCommandDispatcher.NonQuery(DbCommand command, DbCommandInterceptionContext interceptionContext)
at System.Data.Entity.Core.Mapping.Update.Internal.DynamicUpdateCommand.Execute(Dictionary`2 identifierValues, List`1 generatedValues)
at System.Data.Entity.Core.Mapping.Update.Internal.UpdateTranslator.Update()
— End of inner exception stack trace —
at System.Data.Entity.Core.Mapping.Update.Internal.UpdateTranslator.Update()
at System.Data.Entity.Core.Objects.ObjectContext.ExecuteInTransaction[T](Func`1 func, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction, Boolean releaseConnectionOnSuccess)
at System.Data.Entity.Core.Objects.ObjectContext.SaveChangesToStore(SaveOptions options, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction)
at System.Data.Entity.SqlServer.DefaultSqlExecutionStrategy.Execute[TResult](Func`1 operation)
at System.Data.Entity.Core.Objects.ObjectContext.SaveChangesInternal(SaveOptions options, Boolean executeInExistingTransaction)
at System.Data.Entity.Internal.InternalContext.SaveChanges()
— End of inner exception stack trace —
at System.Data.Entity.Internal.InternalContext.SaveChanges()
at CloudPanel.Database.EntityFramework.CloudPanelContext.SaveChanges()
at CloudPanel.Modules.CompanyModules.UsersEditModule.b__1_7(Object _)
KMI Support 2016-05-07 01:08
Can you also compress and send me the CloudPanel.dll file from the BIN directory?
The issue was an old trigger from an earlier version of CloudPanel left on the users table. A hotfix was created for this problem which was caused in version 3.1.1000 or later:
Can you email the logs to support@knowmoreit.com? It is looking like the DLLs weee not updated. Have you tried rebooting?
Murray Huband Topic starter
2016-05-13 08:44
Hi Jacob, any chance of remoting in & having a look at this issue, I have tried to email you some more data but it keeps coming back rejected. Thanks Murray
Murray Huband Topic starter
2016-05-13 09:14
This is the error when I email
Delivery has failed to these recipients or groups:
support@knowmoreit.com
Your message wasn’t delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept email from certain senders, or another restriction may be preventing delivery.
Diagnostic information for administrators:
Generating server: EXCH2K13-03.cloud.local
support@knowmoreit.com
Remote Server returned ”
KMI Support 2016-05-13 09:18
I looked at someones system today and we are not sure why its not working yet. It seems to only affect certain people. Can you try sending now?
