Support Forums

Bump – anyone? ?Bueller? ?Bueller? ?I really don’t want to give our bookeeper the Global Domain Administrator login… how do others handle this? Rick

So obviously I tried to have her be a Super Admin, but she still can’t see the Reseller Reports area.? In fact, the ONLY login that can see that area …

Here’s a screen shot of how I have the bookkeeper setup currently, and then another screenshot showing that she doesn’t have access to the Reports are…

So update – been using Gmail as a journal recipient for each of our clients now for about 2 weeks or so – it’s working well, and we have hit the 15 GB…

Further note – if you decide to go the Gmail route, they have GOMO (Google Apps Migration for Outlook) that is a simple app, it will shoot up a PST fo…

Update – Gmail archiving solution working great for a go-forward basis. ?However… a small problem with “catching-up” any prior email. ?Gmail has a 5…

Hi Jacob, We did look at archiving services however the issue is that we would have to remember to set it up each time we setup a user… which even …

Further note on this issue (for the benefit of others reading it). ?The problem came back again, however it made no sense as Exchange worked fine and …

That did it – thank you Jason! FYI, I removed Report Viewer 2012 and then installed Report viewer 2015 with no issues. I am still running SQL 2012 E…

Hi Jason, So according to rwatson above, I need to install Report Viewer 2015 instead of Report Viewer 2012. Problem is, in order to install that th…

Hi, I did not install 2015 – I followed the instructions onwhich state that Runtime 2012 should be installed. Should I uninstall 2012 and install 20…

Hi Jacob – What’s the good word? Bad words?

Hi Jacob – I sent them to you via email to the email above – I’ll resent again).

Yes we do have the scheduler service running (and it is pulling data fine). I’ll send you the logs. Which logs do you want me to send?

Update – for some odd reason I thought about creating a new Administrator account (named something else) and assigned it the correct rights (same as A…