There must be one default domain for a company. So if this is the only domain then you need to create the new domain and set it as the default. There …

It looks like a logout button at the top right next to your profile picture (or the default user picture). That is actually a menu with some more opti…

Yes that is a known issue:/p> You can use the menu at the top right and go to the database section to refresh the databases. Also the service you inst…

Sorry for the late reply. What was it that you had to do to get it working?

When you installed did you use SQL authentication or Windows Authentication? That basically is saying that MY DOMANI\administrator doesn’t have rights…

The select box in the html will have a list of users. You will see it as <option value=”<samaccountname”>Display Name</option>. CloudPa…

We are aware of this issue on certain operating systems (especially with .NET 4.7) which is why we took down the 3.2.075.1000 build. Please download t…

If you look at the select box in Chrome developer tools, it should show the VALUE of each user listed. Can you verify if that value is correct?

We do have plans to include syncing security group counts to Connectwise which also will allow us to generate reports off the groups. Currently the me…

When it says the domain must be disabled in Exchange it means change the domain type from Authoritative to Default.

This can happen if you are entering the cost and prices in the wrong format. If the system CloudPanel is installed on have the decimal and comma swapp…

Company administrators don’t manage their company through ECP like Office 365 does. Office 365 is a different animal. If you are running on-prem Excha…

Thanks! You should be able to view them now

You need to turn that domain into an Accepted Domain first. Only Accepted Domains can receive email which is why that field is blank. Go to Domains, e…

The error is coming from an Archive plan not existing. Please create an archive plan and the try again please. Let me know if that works or not.