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Wrong user when setting mailbox permission

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Topic starter

Hi,

On a few occasions we’ve noticed that when setting mailbox permissions from Cloudpanel it adds the wrong AD-user to the mailbox.

For example:
We add the user “user1@company.com” to the “full access” and “send as” permissions for a mailbox.
After clicking save and then going back to the permissions the added user is gone.
If we then do a “get-mailboxpermission” in Exchange Shell we see that a AD-user from another aompany has been added.
“maildomain\user8”

If we remove the incorrect user with powershell and then add the correct one, Cloudpanel then displays the user in the permission boxes.

It seems like this issue occurs when there are several users with the same name (for example “info”).

We’re running version: 3.2.250.0

This topic was modified 6 years ago by SupportUppsala
2 Answers
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If you look at the select box in Chrome developer tools, it should show the VALUE of each user listed. Can you verify if that value is correct?

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Topic starter

I’ve enabled developer tools but I don’t se a value when selecting users.
Where should I look?

Jacob Dixon 2018-08-29 06:59

The select box in the html will have a list of users. You will see it as <option value=”<samaccountname”>Display Name</option>. CloudPanel should only be applying what values that are listed there unless the data in the database is incorrect. I’ve looked through this code and I don’t see how this section would be applying permissions from other companies.

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