Hi there, apologizes for the late response. These were missed somehow. When you install CloudPanel, it should have set the IIS application pool to u…

I thought this was already possible. I will double check today and see, but I do not see why it wouldn’t be impossible to add if it doesn’t already ex…

@raphyabak oh, glad to hear you figured it out. Thank you!

@raphyabak what error are you receiving? Is this a new setup or an existing one that was working?

If you are seeing that message, then something is wrong. There is a job in the service that updated a value in the database with the last time it comm…

This data is gathered by the CloudPanel service. Can you verify that this service is currently running and if so, restart it? Also, would you mind ema…

@sonoracomm Thank you for reporting this. We have found the issue and will be releasing an update with it soon.

What do the log files say in the path I provided you in the previous post? Go to/p>

@bdempsey1941 no, that is correct except for not being able to login to CloudPanel. Go to C:\Program Files (x86)\Know More IT\CloudPanel\logs and exam…

You need to install CloudPanel first, not the service. The installer creates the database but when the web application starts, it updates the database…

It appears it is pointing to a database that is not configured correctly. When CloudPanel installs and runs, it makes sure the database is up to date….

ADSync does not currently create the users for you. We will be adding that limitation as soon as we add the ability to limit the scope of what you wan…

Not at this time. Currently it only sends users that have the mail data populated in AD

You would need to zip the logs folder for CloudPanel and email to support@knowmoreit.io. The error is from AD, but we need to see what CloudPanel wa…

Are you attempting to create a user using a reserved name such as “Service” or “com”