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[Solved] Problems while trying to login to cloudpanel

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Topic starter

Hey Team,

hope everything is going well on your end.

We have a problem with the login to the cloudpanel.

I made an update from version 3.2.354.0 to 3.2.368.0 last Friday.

Now we have a strange issue where users try to log in to the cloudpanel, but nothing happens on their end. They stay at the login screen. No error message, nothing shows up.

Fortunately I can still log in and see them as an active session, but they do not see anything.

I tried to create a new user to test if that user can log in, but with that user I have the same problem. The user has the same rights as my own user.

Is that a known issue and is there a way to fix this?

Best regards

Felix

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2 Answers
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Felix, can you email a screenshot to support@knowmoreit.io?

KUESDATA Topic starter 2023-03-02 08:50

@jdixon I have sent you an email with screenshots and a detailed description of the problem.

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This issue turned out to be a firewall issue causing problems with the cookies

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