Hi @lthompson, Yes, we apologize for that but we are trying to wrap up our new version which had quite a bit of changes. We haven’t had an issue rep…

I would need to double check, but I don’t believe so. I think it stays there for historical reference, but it does check if the file actually exists b…

The permission group you setup in CloudPanel most likely doesn’t have the PST options checked. You need to give them permissions to access that

It would be the CloudPanel setup page. Use the menu at the top right, then click CloudPanel settings. It’s the page you first used to setup CloudPanel…

Hello, have you walked through the setup guide on the PST exports:/p> You will need to provide a UNC path with permissions in the CloudPanel setting…

That would be on the CloudPanel service log files, so you would want to make sure your service is running and is up to date with the same version. C…

Just curious, but if you schedule this report in CloudPanel, does it successfully send the report or does that fail with a timeout as well?

I wasn’t able to reproduce this, so I may need to give you a SQL query to run in SQL Server Management Studio to see if it completes there. I assume t…

Let me repro this and make sure it isn’t happening for others. Outside of that, I think we may need to do a remote session. Can you share the resour…

Could you tell me what version you are on, how many users you have in the system and the size of your SQL database? It sounds like it is running the q…

Apologizes, If you create a custom permission role in CloudPanel for the reseller, give it “Edit Permissions” rights and they can grant/remove compa…

What issue are you having? Another person just posted about having login issues but it was for another product by another company with the same CloudP…

I think you may be at the wrong site. This CloudPanel product doesn’t use SSH or Linux. I believe there is another product with the same name

Hi there, are you still unable to login?