@rechenzentrumkraemer-it-de I am unable to reproduce this on any of my servers but I’m not running that version. I did discover there is a shorthand v…

@rechenzentrumkraemer-it-de Can you please run this and tell me what the “Path” value is: Get-ACL -Path “ActiveDirectory:://RootDSE/<distinguis…

You will need to import the user into CloudPanel:/p>

This issue is resolved in 3.2.0360 which can be downloaded here:/p> There is also a published workaround on the known issues page:/p> If you conti…

@rechenzentrumkraemer-it-de We still cannot produce this but we see others out there having issues running this command as well. Some have suggested i…

@rechenzentrumkraemer-it-de Will you open powershell and type: “Import-Module -Name ActiveDirectory” and tell me if it imports or gives you error. The…

Could you install the Active Directory Users & Computers remote admin tools on the CloudPanel server and see if the error continues?

You would need to make a GET to: /CloudPanel/company/COM/users/<userprincipalname>/mailbox/details If you watch the developer tools in chrome …

@netechcomp I sent you an email with the license file. If you do not receive it, please check your spam.

When we issue license files we typically issue them for a year out and renew them each year. I show yours was already updated to 2023 on our end but y…

@denis Can you attach the log files for me to take a look? The API key needs to be matched with a public IP and I bet that is not matching.

The console does not pick up deletions from Active Directory and will have to be manually removed from the console by selecting the users and choosing…

The API uses a combination of the key and the IP address it sees the user coming from. Are you sure the public IP you are coming from (or internal) ma…

@starev The error message is clearly stating it cannot find the key but I do not know why as I can see it there in your pictures. I think we are going…

@starev The error is occurring because it can’t find the registry key under HKLM\SOFTWARE\Know More IT\Sync Service. The screenshot you sent, is it in…