They are a cloudpanel super user and still cannot access the message tracking page? They cant find the link or they get an access denied when they go …

@herbstsupport please email the logs to support@knowmoreit.io. Its possible the task hasnt ran again though

@herbstsupport Can you try creating a branding without a reseller? It should skip over that user but appears it is not. Can you follow the instruction…

Have you configured any branding for CloudPanel? At the bottom of the article it states branding is important because it uses that URL to generate the…

We do not have any certifications or signing on the dll that ADSync uses yet. I can work with you on a technical description if you want to email s…

@steff Have you checked this yet:/p> If they are being delivered to unintended people, it could be a transport rule causing it. Other than that, i…

@lifecloud Awesome! Not entirely sure why it didn’t update the first time, did you happen to reboot after the upgrade? You shouldn’t have to but I won…

It sounds like CloudPanel did not update the database properly. Can you stop and start the CloudPanel application pool, login ans then send the log fi…

@in yes, that is the one.

@in are you using Mailprotector for your smart host / spam filter? This feature is for Mailprotector

We have released a new update (3.2.0370) which you can access here:/p> To give you an idea of the changes, you can modify the account expiration val…

Can you please recycle your application pool in CloudPanel to see if it shows licensed now? If it shows only 250 users, will you email support@knowmor…

That is only available if you have Mailprotector as your spam filter. We utilize their API to integrate provisioning LDAP, provisioning accounts, rele…

@rechenzentrumkraemer-it-de we have finished implementation and are currently testing this. You should see an email sent out about a new release soon

We are working on adding this. I will let you know when it is finished