By default when you remove a mailbox it will go into a disconnected state and still live in the database for usually 14 days. If you have a backup uti…

@rechenzentrumkraemer-it-de Can you email support@knowmoreit.com and let’s do a remote session?

@rechenzentrumkraemer-it-de Did the update fix your issue?

@rechenzentrumkraemer-it-de Did the update resolve your issue?

@rechenzentrumkraemer-it-de We have a new release we would like you to install. Please make sure you backup the CloudPanel server and the database bef…

@rechenzentrumkraemer-it-de We have a new release we would like you to install. Please make sure you backup the CloudPanel server and the database bef…

@rechenzentrumkraemer-it-de We put this in the new version and you would need to update but you testing it with that powershell command tells us it wi…

@rechenzentrumkraemer-it-de Tomorrow night we are releasing a new update which fixes this and also your other issue with the distribution group permis…

@rechenzentrumkraemer-it-de The sync precedence for two-way will be last write wins. You can turn off password syncing completely by unchecking the ch…

@rechenzentrumkraemer-it-de Is this running the latest release? I assume you are on 3.2.0354 or prior? If so check out this known issue which is what …

Honestly, our system only has one line item for an email address currently which is being used for sending invoices. However, the next release has a b…

It would of came from sales@knowmoreit.com and it probably would of went to the contact that receives the monthly invoices. I can send you a new one d…

We only issue licenses for one year at a time and email you new ones. Can you verify it did not get held up in your spam filter?

I assume you followed this article:? There should be logs on the ADSync side that will give us more information as to what is going on. It does requir…

@rechenzentrumkraemer-it-de I am unable to reproduce this on any of my servers but I’m not running that version. I did discover there is a shorthand v…