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[Solved] 'object reference not set to an instance of an object' when editing users without mailboxes

6 Posts
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Posts: 64
Topic starter
(@rechenzentrumkraemer-it-de)
Trusted Member
Joined: 3 years ago

We’re getting the error message ‘object reference not set to an instance of an object‘ when trying to edit a user without a mailbox. 
We’re not sure since when this error exists because there aren’t many users without mailboxes. 

But two weeks ago we updated cloudpanel to the latest version and manly started to notice the errors, so there could be a connection.

The logs look like this:

2022-12-12 09:19:03,345 [ERROR] CloudPanel.Modules.CompanyModules.UsersEditModule – Error updating user values: System.NullReferenceException: Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.
bei CloudPanel.ActiveDirectory.ADUsers.UpdateUser(Users userObject)
bei CloudPanel.Modules.CompanyModules.UsersEditModule.<>c__DisplayClass1_0.<.ctor>b__37(Object _)

What’s also weird is that the changes are transfered to the active directory, but not to the cloudpanel database. 

5 Replies
Posts: 64
Topic starter
(@rechenzentrumkraemer-it-de)
Trusted Member
Joined: 3 years ago

Hi there,

 

do you have any news for us? 

Thanks in advance 🙂

 

4 Replies
Admin
(@jdixon)
Joined: 8 years ago

Illustrious Member
Posts: 1455

@rechenzentrumkraemer-it-de Tomorrow night we are releasing a new update which fixes this and also your other issue with the distribution group permissions

Admin
(@jdixon)
Joined: 8 years ago

Illustrious Member
Posts: 1455

@rechenzentrumkraemer-it-de We have a new release we would like you to install. Please make sure you backup the CloudPanel server and the database before proceeding. If you run into any issues you can always email us at support@knowmoreit.com

Download: https://compsysar.sharefile.com/d-s77cf8d50cab846a4a5defef25bfacc2d

Admin
(@jdixon)
Joined: 8 years ago

Illustrious Member
Posts: 1455

@rechenzentrumkraemer-it-de Did the update resolve your issue?

(@rechenzentrumkraemer-it-de)
Joined: 3 years ago

Trusted Member
Posts: 64

@jdixon Yes, the update solved it. Thank you!

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