The CloudPanel Service should be doing this. Can you zip up the logs for the CloudPanel service and send them to us? You can email to support@knowmore…

The service will capture the data but it runs on an interval. If you want to check it instantly, go to a company that you choose, click Domains in the…

That is a simple feature addition. I can get that added pretty easily. I will post when it is available.

Hello, just checking in to see if you saw my last response?

The discussion forums are not monitored as close. Can you please email support@knowmoreit.io instead and communicate through there? Either way, I apol…

The ADSync tool we provide goes on the customers domain controllers and not the hosting infrastructure. It captures password changes and attributes ch…

Hello, We do not provide any software that will sync with Entra.

If that is the case, can you verify on the CloudPanel Admin page that you updated the Exchange version from 2016 to 2019? Also on that same page, unde…

Can you please restart the CloudPanel Service and see if it shows data within the next 12 hours?

Is only the new customer a problem? If you restart the CloudPanel Service does it eventually start working and then stop again?

Users can do it themselves under their profile if they click the picture at the top right and choose profile. What you have pictured is a custom role …

C:\Program Files (x86)\Know More IT\CloudPanel Service\Logs C:\Program Files (x86)\Know More IT\CloudPanel\Logs

Yes, it works with SE

Hello, It uses the same database. When it gets stuck in this spot during the install, can you open services.msc and open the properties of CloudPane…

Oh, that is interesting. Do you know how to open the Google developer tools in Chrome to see if there are any errors when you open that page for that …