I think something else is going on. Can you email the CloudPanel logs to support@knowmoreit.io? Also, if you look here in this directory, you should…
Yes. If your system doesn’t have that then you will need to install what it needs. If it is prompting for you CLR types, you can probably get that fro…
Hello, please install the report viewer runtime from here:and install on the CloudPanel server. Also, please gather the logs from c:\Progra…
Do all of the reports give you errors? The PDF uses Report Viewer Runtime and that will have to be installed on the server (you should see it in Progr…
I would still need to see some message details on this. Sadly, I don’t think there is much of a work around because the first mail contact for the ext…
Hello, the reason we have to customize it is because mail contacts can’t have the same PrimarySmtpAddress. So what happens is if two different compani…
Hello, That version of CloudPanel is older and had some issues communicating with license.knowmoreit.io for license renewals. Would you mind emailin…
The CloudPanel Service should be doing this. Can you zip up the logs for the CloudPanel service and send them to us? You can email to support@knowmore…
The service will capture the data but it runs on an interval. If you want to check it instantly, go to a company that you choose, click Domains in the…
That is a simple feature addition. I can get that added pretty easily. I will post when it is available.
Hello, just checking in to see if you saw my last response?
The discussion forums are not monitored as close. Can you please email support@knowmoreit.io instead and communicate through there? Either way, I apol…
The ADSync tool we provide goes on the customers domain controllers and not the hosting infrastructure. It captures password changes and attributes ch…
Hello, We do not provide any software that will sync with Entra.
If that is the case, can you verify on the CloudPanel Admin page that you updated the Exchange version from 2016 to 2019? Also on that same page, unde…