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Topics: 8 / Replies: 1570
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RE: Cannot delete company from companies tab

In almost all cases so far, that has been the issue. CloudPanel utilizes port 636 and has to trusted the LDAP certificate bound to the LDAPS service o…

2 days ago
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Answer to: Cannot delete company from companies tab

The latest uses port 636 and needs a certificated on the DC. Do you have an internal CA? Copy the ldp.exe program from a domain controller and run it …

5 days ago
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RE: Latest Version (3.2.1016) issue with installing CloudPanel Service

These are different issues, but for yours, I would recommend a uninstall of the service and install it again. If you want to check the root cause, ope…

3 weeks ago
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RE: Problem creating/updating new Company

Can you please email support@knowmoreit.io and we will remote in and take a look?

3 weeks ago
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RE: Problem creating/updating new Company

What version are you on and have you performed any upgrades recently? If you have, please verify LDAPS is working correctly by using ldp.exe. Just b…

3 weeks ago
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RE: Problem creating/updating new Company

Do you have valid SSL certificates in place for LDAPS on all DCs? They don’t have to be public certificates but can be self signed.

3 weeks ago
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Answer to: Problem creating/updating new Company

It is saying that your DC is not able to be contacted. Check the primary DC value you have configured in the CloudPanel setup page by accessing it fro…

3 weeks ago
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Answer to: All logins blacklisted and attempted update to 3.2.1016

It sounds like you have a couple of things going on. The failed logins is one thing and I would check the security event logs on the server (or DCs) t…

1 month ago
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Answer to: server not operational

Can you make sure you have LDAPS configured in your environment? Meaning you have an SSL installed on the domain controllers? You can use self-signed …

1 month ago
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RE: If a domain is changed from type “Authoritative” to “Regular” will the domain be removed from Exchange?

If you change the domain type, it will change it on Exchange only. Basically it will remove it from Accepted Domains.

2 months ago
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RE: Latest Version (3.2.1016) issue with installing CloudPanel Service

That sounds like the user you are using doesn’t have log on as a service rights, but if it was using it before, it must have it. Can you export your A…

2 months ago
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Answer to: Latest Version (3.2.1016) issue with installing CloudPanel Service

When the installer gets stuck in this state, can you open services.msc, find the CloudPanel Service, and re-enter the username & password? It shou…

2 months ago
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Answer to: Company Admins cannot add other company admins

I will have to see if I can reproduce this. It looks like that should be all that is required, but it may be that company admins can’t do this and onl…

2 months ago
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Answer to: Spam Foltering Options

The spam filtering integration is if you have integration with the company called Mailprotector. It isn’t the built-in Exchange spam filtering.

3 months ago
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Answer to: Company Admins cannot add other company admins

On the permission group, you need to give them the “Edit Permission” option. Have you tried that?

3 months ago
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