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Topics: 8 / Replies: 1575
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Answer to: Exchange Migration

Are you attempting to swap everyone over at once over a weekend or slowly migrate users? If you are going to swap over, I would suggest just following…

4 weeks ago
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Answer to: Please Help Service down

It is saying that the username and password on the IIS application pool is wrong. Please open IIS, go to application pools, find the one CloudPanel is…

1 month ago
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Answer to: New feature request

Yes, we will get that added. I will let you know when it is available, should only take a week or so.

1 month ago
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RE: Latest Version (3.2.1016) issue with installing CloudPanel Service

The user installing it needs permission to the SQL server and the service account you are using needs log on as a service. Since it is failing with un…

1 month ago
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RE: Cannot delete company from companies tab

In almost all cases so far, that has been the issue. CloudPanel utilizes port 636 and has to trusted the LDAP certificate bound to the LDAPS service o…

3 months ago
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Answer to: Cannot delete company from companies tab

The latest uses port 636 and needs a certificated on the DC. Do you have an internal CA? Copy the ldp.exe program from a domain controller and run it …

3 months ago
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RE: Latest Version (3.2.1016) issue with installing CloudPanel Service

These are different issues, but for yours, I would recommend a uninstall of the service and install it again. If you want to check the root cause, ope…

3 months ago
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RE: Problem creating/updating new Company

Can you please email support@knowmoreit.io and we will remote in and take a look?

3 months ago
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RE: Problem creating/updating new Company

What version are you on and have you performed any upgrades recently? If you have, please verify LDAPS is working correctly by using ldp.exe. Just b…

3 months ago
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RE: Problem creating/updating new Company

Do you have valid SSL certificates in place for LDAPS on all DCs? They don’t have to be public certificates but can be self signed.

3 months ago
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Answer to: Problem creating/updating new Company

It is saying that your DC is not able to be contacted. Check the primary DC value you have configured in the CloudPanel setup page by accessing it fro…

3 months ago
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Answer to: All logins blacklisted and attempted update to 3.2.1016

It sounds like you have a couple of things going on. The failed logins is one thing and I would check the security event logs on the server (or DCs) t…

4 months ago
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Answer to: server not operational

Can you make sure you have LDAPS configured in your environment? Meaning you have an SSL installed on the domain controllers? You can use self-signed …

4 months ago
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RE: If a domain is changed from type “Authoritative” to “Regular” will the domain be removed from Exchange?

If you change the domain type, it will change it on Exchange only. Basically it will remove it from Accepted Domains.

5 months ago
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