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Topics: 8 / Replies: 1596
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Answer to: ErrorNoRespondingCASInDestinationSite when using FullAccess

Usually archiving happens on the server side and doesn’t actually check the individual mailboxes. CloudPanel does remove “Authenticated Users” from ha…

7 years ago
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RE: Missing companies when creating groups

If you have already created companies then it won’t be so easy. We would most likely have to help. You can keep resellers disabled and we will look at…

7 years ago
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RE: Missing companies when creating groups

It could be a bug and we will check that out. I would suggest you use resellers anyways because it will be there in case anything changes in the futur…

7 years ago
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RE: Notes section per Reseller and Company

No, you can only lock a single database to a single company.

7 years ago
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RE: Notes section per Reseller and Company

That is a good idea but you know that you can lock a company down to a specific mailbox database: Maybe doing that would be better?

7 years ago
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Answer to: Bug in Outlook 2016 for mac

It could be you have EWS turned off on the mailbox plan that CloudPanel uses because I believe it uses EWS to connect. I doubt it would be anything to…

7 years ago
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RE: 500 error after adding company

It shouldn’t let you add a company without a plan. What version are you running?

7 years ago
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RE: Exchange Mailbox Database not showing

That’s because you aren’t supposed to be working on Saturday/Sunday 😛 Glad you figured it out!

7 years ago
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Answer to: Exchange Mailbox Database not showing

There is a menu that you can open at the top right and choose View Databases under Microsoft Exchange. Also, the CloudPanel Service should be installe…

7 years ago
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RE: Unable to change out of office on another user’s mailbox via OWA

ECP needs to be enabled and updating the mailbox plan in CloudPanel doesn’t go back to all the users that are assigned to it and change their values (…

7 years ago
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RE: Message for external mail

No, you should be able to apply a transport rule to a specific set of security/distribution groups

7 years ago
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Answer to: Migration

It will continue to show the old databases because they are still in your environment. They will go away once you finish the migration. Also it is typ…

7 years ago
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Answer to: Message for external mail

You would need to do this directly on Exchange with a transport rule or through your smart host. You can’t set this in CloudPanel yet.

7 years ago
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Answer to: Issue enabling user

This happens when something was changed on the backend and not through CloudPanel. The data in the SQL database for that user isn’t matching what is i…

7 years ago
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