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Topics: 8 / Replies: 1565
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RE: Mac OS Mojave User with “Apple Mail” can’t access to Email Accounts any more / absence notice don’t work

Chances are you are assigning a mailbox plan to the user that doesn’t have EWS enabled. Since Mac OS Mail uses EWS instead of ActiveSync or RPC, it wi…

6 years ago
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Answer to: Activating Exchange after importing existend company

If the company is already enabled for Exchange then you would need to adjust the settings in the database on the cp_Companies table. I assume it was i…

6 years ago
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RE: Set default country for company or user

No, I think you are correct. It seems to default to Afghanistan in my testing. We have a new release which will default to the company’s country if it…

6 years ago
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RE: Error creating mailbox on Exchange 2016

It looks like it is unable to find the public folder mailbox in your environment. On the right menu in CloudPanel you should see Public Folder Mailbox…

6 years ago
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RE: Set default country for company or user

It just defaults to Afghanistan because it is the first one in the list. It doesn’t automatically detect your location and preselect the value for you…

6 years ago
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RE: Custom PowerShell scripts

This has been added to the release this week. Documentation can be viewed here:

6 years ago
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RE: Ability to create Universal Security Groups and mail-enable/disable them

Currently you can create security distribution groups in CloudPanel which are universal security groups. They will be mail enabled but I think that is…

6 years ago
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RE: Releasing Email From Spam

Thank you for bringing this up. They did contact me to let me know and glad it is now working! They are working on a new portal which will involve us …

6 years ago
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RE: What happens when I disable a user?

Sorry for the late reply. If you disable a user it will mark their account as disabled in Active Directory. If they have a mailbox then it will also d…

6 years ago
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RE: Releasing Email From Spam

Have you checked Mailprotector to make sure it actually released? Also can you tell me what version you are on?

6 years ago
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Answer to: How to Modify Report Names & Date

We don’t support this but if you would like, you can add to the feature request. The rdlc indeed are there and you could try to edit with a third part…

6 years ago
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RE: Website suddenly downloading json files

Internet Explorer on servers is locked down by default and has protected modes enabled. Glad you got it working!

6 years ago
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RE: Adding a new Exchange database

There has been a right menu in 3.2 for a while. Some people mistake it for a logout icon but it’s the icon at the very top right

6 years ago
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RE: Adding a new Exchange database

You can add the DB to Exchange. The CloudPanel service will automatically pick this up or you can go to the database section on the right menu and ref…

6 years ago
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Answer to: String was not recognized as a valid Boolean.

What version are you currently on? Also are you doing this with the API or the web interface?

6 years ago
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