Honestly, our system only has one line item for an email address currently which is being used for sending invoices. However, the next release has a b…
It would of came from sales@knowmoreit.com and it probably would of went to the contact that receives the monthly invoices. I can send you a new one d…
We only issue licenses for one year at a time and email you new ones. Can you verify it did not get held up in your spam filter?
I assume you followed this article:? There should be logs on the ADSync side that will give us more information as to what is going on. It does requir…
@rechenzentrumkraemer-it-de I am unable to reproduce this on any of my servers but I’m not running that version. I did discover there is a shorthand v…
@rechenzentrumkraemer-it-de Can you please run this and tell me what the “Path” value is: Get-ACL -Path “ActiveDirectory:://RootDSE/<distinguis…
You will need to import the user into CloudPanel:/p>
This issue is resolved in 3.2.0360 which can be downloaded here:/p> There is also a published workaround on the known issues page:/p> If you conti…
@rechenzentrumkraemer-it-de We still cannot produce this but we see others out there having issues running this command as well. Some have suggested i…
@rechenzentrumkraemer-it-de Will you open powershell and type: “Import-Module -Name ActiveDirectory” and tell me if it imports or gives you error. The…
Could you install the Active Directory Users & Computers remote admin tools on the CloudPanel server and see if the error continues?
You would need to make a GET to: /CloudPanel/company/COM/users/<userprincipalname>/mailbox/details If you watch the developer tools in chrome …
@netechcomp I sent you an email with the license file. If you do not receive it, please check your spam.
When we issue license files we typically issue them for a year out and renew them each year. I show yours was already updated to 2023 on our end but y…
@denis Can you attach the log files for me to take a look? The API key needs to be matched with a public IP and I bet that is not matching.