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Topics: 8 / Replies: 1563
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Answer to: Unable to get recovered from backup mailbox into CloudPanel

If the user was deleted with CloudPanel then it should of been removed from the database and no longer shown, correct? After you restore the account t…

2 years ago
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Answer to: Company admin cant see all users

Can you see if you have the department lockdown option checked on the user permission page for the permissions the user is assigned? Its weird that re…

2 years ago
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RE: CloudPanel behind a Proxy – Admin Settings

@churbz It is sending back a 200 so it can display the 401 error to you but it seems to be working as designed. You can access the setup page from EIT…

2 years ago
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RE: CloudPanel behind a Proxy – Admin Settings

@churbz Looking at the HAR file, I see the remote address and not the local address. Also, when I try it using the request url in the HAR file I get a…

2 years ago
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2 years ago
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RE: Retention Policies & Tags

@ad-it-dept We have the fix in place but haven’t published a new version yet. Do you want us to send you the files and instructions on manually updati…

2 years ago
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RE: CloudPanel behind a Proxy – Admin Settings

That is odd because it should be checking that the connection is from localhost and/or 127.0.0.1 loop back address. It coming from the interface of th…

2 years ago
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RE: Migrating coudpanel to new Server with local Database

@workbooster Honestly, I would have to connect and look. I really think it is something on your domain controllers because that is what is responding …

2 years ago
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RE: Migrating coudpanel to new Server with local Database

@workbooster Can you check the event viewer on the cloudpanel server and the DC for any errors? We have seen this before when the domain controller wa…

2 years ago
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RE: Migrating coudpanel to new Server with local Database

@workbooster You need to log into the server that CloudPanel is installed on and go toand change the primary domain controller setting. Really this sh…

2 years ago
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Answer to: Migrating coudpanel to new Server with local Database

No, what you should do today is: Install IIS on the new server and SQL on the server you want to move the database to Backup and restore the curr…

2 years ago
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RE: ADSync under company results in 500 error

@mderond Could you email support@knowmoreit.com so I can connect and take a look? The error on the photo is not the issue and that is common

2 years ago
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RE: Transfer domain between different companies

Actually, I don’t know what I was thinking. Select the user in the Users page and under the MODIFY drop down you should see a “Move User”. Then you ca…

2 years ago
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Answer to: Missing Token on login

That is the CSRF token. You should just be able to refresh the page (clear cache) or try recycling the iis application pool. Usually its on the browse…

2 years ago
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RE: migrate cloudpanel to a new vm

Essentially what you would do is move the SQL database with SQL Management Studio and then install the same version of CloudPanel on the new server bu…

2 years ago
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