[Solved] Error on Scheduled task since update to last version

Anonymous · 2021-07-06T08:00:16Z

Hi, I recently updated to v.3.2.0335 and since I'm getting spammed by two error messages every 5 minutes. The content of those messages are: Error retrieving locked out users: System.Security.Cryptography.CryptographicException: Incorrect data à System.Security.Cryptography.CryptographicException.ThrowCryptographicException(Int32 hr) à System.Security.Cryptography.Utils._DecryptData(SafeKeyHandle hKey, Byte[] data, Int32 ib, Int32 cb, Byte[]& outputBuffer, Int32 outputOffset, PaddingMode PaddingMode, Boolean fDone) à System.Security.Cryptography.CryptoAPITransform.TransformFinalBlock(Byte[] inputBuffer, Int32 inputOffset, Int32 inputCount) à CloudPanel.Settings.SettingsRetrieve.Decrypt(String cipherString, String key) à CloudPanel.Settings.SettingsRetrieve.ReadDecrypt(String key) à CPService.Tasks.ActiveDirectory.ADActions.GetLockedOutUsers() à CPService.Tasks.ActiveDirectory.Get_LockedUsersTask.Execute(IJobExecutionContext context) Error processing disabled users: System.Security.Cryptography.CryptographicException: Incorrect data System.Security.Cryptography.CryptographicException.ThrowCryptographicException(Int32 hr) à System.Security.Cryptography.Utils._DecryptData(SafeKeyHandle hKey, Byte[] data, Int32 ib, Int32 cb, Byte[]& outputBuffer, Int32 outputOffset, PaddingMode PaddingMode, Boolean fDone) à System.Security.Cryptography.CryptoAPITransform.TransformFinalBlock(Byte[] inputBuffer, Int32 inputOffset, Int32 inputCount) à CloudPanel.Settings.SettingsRetrieve.Decrypt(String cipherString, String key) à CloudPanel.Settings.SettingsRetrieve.ReadDecrypt(String key) à CPService.Tasks.ActiveDirectory.ADActions.GetDisabledUsers() à CPService.Tasks.ActiveDirectory.Get_DisabledUsersTask.Execute(IJobExecutionContext context) May there be someone with the same issue or do know from where it comes? Kind regards and thanks for your time!

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Scheduler Service

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KMI Support

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2022-05-12 08:05

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Joined: 11 years ago

Issue was resolved for @RZ-KITS. The problem was due to a backlog of messages in the database due to the scheduler not being able to send emails. Once they upgraded it fixed the problem and it started processing all the old messages

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