Using Imported User…
 
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Using Imported Users

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Topic starter
Joined: 1 second ago

Hi.

 

I just have installed latest cloudware and configured it with exchange 2016.

No problems so far.

 

After i imported some existing users to cloudflare (already existing exchange users) and checked the box “Enable Mailbox” on user configuration page, without sucess, i get this error:

 

Error

This task does not support recipients of this type. The specified recipient domain.lab/Hosting/OU/OU1/USERNAME is of type UserMailbox. Please make sure that this recipient matches the required recipient type for this task.
 
Can somebody give me one hint please?
 
Thanks!
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Admin
Joined: 10 years ago

Noble Member
Posts: 1607

It sounds to me like when you imported them, you may have not associated them with a mailbox plan? If so, CloudPanel imported them as not having a mailbox but it looks like they already had a mailbox in Exchange.

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Joined: 1 second ago

Posts: 0

HI Jacob,

 

thank you for your reply.

 

Yes, excatly, this fits to my situation.

 

How can i fix this without destroy my accoutns 🙂 ?

 

Thank you!

 

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Posts: 1607
Admin
Noble Member
Joined: 10 years ago

You would either need to remove the users from the CloudPanel SQL database or you would need to update the MailboxPlan column in SQL to match a mailbox plan ID they should be associated with.

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