hello,
we have cloud panel installed on Exchange 2013 with DAG and have several clients using our service in this multi tenancy product. One customer is sitting in an office with one of his accounts and that office has on premise exchange.
he constantly keeps getting “enter your password” messages from outlook.
i think it’s related to the on premise Exchange.
we don’t have this issue with other tenants/customers or even his mailboxes on different environments.
do you have some kind of a recommendation how to troubleshoot and solve the issue?
Also, when is the next release?
thanks!
Daniel
Hi Jacob,
Thank you for your answer. The On-Premise is not mine. It’s another company which resides in the same LAN.
Do you think we can workaround it ?
Thanks.
You could disable scp and other lookups in the registry: https://support.microsoft.com/en-us/help/2212902/unexpected-autodiscover-behavior-when-you-have-registry-settings-under-the-autodiscover-key
Thanks Jacob, we’ll check this and report. It will take some time as we are on holidays this week.
