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2022-02-07 09:42
After we upgraded to version 3.2.350.0, some of our clients have duplicate accounts for all users which is messing up billing. Is there a way to resync this or something?
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2022-02-07 09:59
Under Companies, click on company, users. This shows two entries for each user (same name, email address, etc). So far we have noticed it on two of our clients (rest seem fine)
@wharding Can you zip up the log folder for the Service and the website and send to me? The database upgrade process doesn’t make any changes to the user’s. The only way I can currently think this would happen is if someone imported the users from Active Directory again.
