I have tried to add User on CloudPane but i get error message
2024-03-12 12:50:50,100 [ERROR] CloudPanel.Modules.UsersModule – Error creating new user for company BOS: System.DirectoryServices.AccountManagement.PrincipalOperationException: An operations error occurred.
—> System.DirectoryServices.DirectoryServicesCOMException: An operations error occurred.
at System.DirectoryServices.DirectoryEntry.CommitChanges()
at System.DirectoryServices.AccountManagement.SDSUtils.ApplyChangesToDirectory(Principal p, StoreCtx storeCtx, GroupMembershipUpdater updateGroupMembership, NetCred credentials, AuthenticationTypes authTypes)
— End of inner exception stack trace —
at System.DirectoryServices.AccountManagement.ADStoreCtx.Insert(Principal p)
at System.DirectoryServices.AccountManagement.Principal.Save()
at CloudPanel.ActiveDirectory.ADUsers.Create(String usersOU, String clearTextPassword, Users userObject, Int32 samAccountNameFormat, Int32 cnFormat)
at CloudPanel.Modules.UsersModule.<.ctor>b__1_8(Object _)
I have also tried to delete the user and i get this error.
Active Directory operation failed on atg-svr-sldc-1.securelogin.local. This error could have been caused by user input or by the Active Directory server being unavailable. Please retry at a later time. Additional information: Additional information: The directory service encountered an unknown failure. Active directory response: 000020EF: SvcErr: DSID-0203057F, problem 5012 (DIR_ERROR), data -1119 .
Any help would be much appreciated.
Branko
Are you attempting to create a user using a reserved name such as “Service” or “com”
KMI Support 2024-03-12 13:27
You would need to zip the logs folder for CloudPanel and email to support@knowmoreit.io.
The error is from AD, but we need to see what CloudPanel was trying to do. You were adding a user but what was the users name? Was it something like “Service” or “com” or another reserved word, or was it a regular name?
