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[Solved] Error creating mailbox on Exchange 2016

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Topic starter


we updating our CloudPanel to Version 3.2.0301.0 and Service to Version
When we will create a new Mailbox we receive the following message in our Cloudpanel Log…

2019-04-17 11:01:23,032 [29] DEBUG Exchange – Associate with public folder mailbox 4a0164ad-e0f8-4e74-a6ff-85f80575004f
2019-04-17 11:01:23,173 [29] ERROR Exchange – PSERROR: System.Management.Automation.RemoteException: Empfänger “4a0164ad-e0f8-4e74-a6ff-85f80575004f” wurde nicht gefunden. <<>> REASON: ManagementObjectNotFoundException
2019-04-17 11:01:23,173 [29] ERROR CloudPanel.Modules.UsersModule – Error creating new user for company TES: System.Management.Automation.RemoteException: Empfänger “4a0164ad-e0f8-4e74-a6ff-85f80575004f” wurde nicht gefunden.
bei CloudPanel.Exchange.ExchPowershell.HandleErrors(Boolean ignoredNotFound, Boolean ignoreAlreadyExist)
bei CloudPanel.Modules.UsersModule.<.ctor>b__1_8(Object _)
2019-04-17 11:01:23,173 [29] INFO Rollback – Rolling back action CreateMailbox…


best regards and thank you for helping

Jacob Dixon 2019-04-17 06:40

It looks like it is unable to find the public folder mailbox in your environment. On the right menu in CloudPanel you should see Public Folder Mailboxes link under config. Go to that and you should find a refresh button to pull in all the public folder mailboxes into CloudPanel. Then try again

KUESDATA Topic starter 2019-04-18 02:24

Hi Jacob, thank you for your answer! I have found the issue, under “Setup CloudPanel” -> Microsoft Exchange -> “Public Folders Enabled” If I set this switch “on” then I have the problem when creating the user mailboxes.

1 Answer

I’m glad you found a resolution. If you decide to enable public folders in the future please use this article: