Sorry to chase but this problem is still ongoing, do you have any ideas please? Thanks!

I followed your suggestions and it resolved the problem. Many thanks

Many thanks for the quick response. I will give this a go and report back.

Thanks Jacob. Yes I was using IE on the server itself. Using Google Chrome works fine! Thanks again Ollie

Thanks Jacob. I don’t seem to have a menu on the right. Was this menu introduced in a newer version?

Hello Jacob, Just to let you know that this is working now, thank you for your help.

Thanks for your help Jacob – I’ll let you know if the Public Folders for company a do not show when I recreate an Outlook profile tomorrow.

I see now – from the ECP I’ve set Public Folder permissions to the customer folders specific to those customers and now they cannot browse the folders…