kmi-support
kmi-support
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Topics: 0 / Replies: 7
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RE: Creating a contact

@ivan-kojevnikov can you email the CSV to support@knowmoreit.io?

2 years ago
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RE: Creating a contact

@ivan-kojevnikov I am not where I can check, but can you see if this page has a Contacts section? CloudPanel/company/[CompanyCode]/import/ That is…

2 years ago
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RE: Creating a contact

@ivan-kojevnikov You still need to update the username/password in the CloudPanel admin setup page by going toFROM the server that CloudPanel is insta…

2 years ago
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RE: Creating a contact

@ivan-kojevnikov the 502 gateway error sounds like you cant connect to CloudPanel website right? CloudPanel uses IIS and it sounds like you either hav…

2 years ago
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RE: Disable backup email

If you disable the forgot password option in CloudPanel settings, it should turn it off. It uses that for that function or are you wanting to leave th…

2 years ago
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RE: Error when trying to save the settings of the super admin

@workbooster we emailed an updated DLL file for you. If you run into any issues, please let us know

2 years ago
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Answer to: Error when trying to save the settings of the super admin

That error is actually coming back from Active Directory. We must be trying to set an invalid value that isnt supported in AD for that user. There are…

2 years ago
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RE: 500 Error when running Reports

@db_uscomputer Yes please. You will have to recycle the IIS application pool for CloudPanel though. That is weird it didn’t copy it, we will look into…

2 years ago
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Answer to: 500 Error when running Reports

Can you browse to c:\Program Files (x86)\Know More IT\CloudPanel\bin and see what version of Microsoft.SqlServer.Types.dll file is listed there? Also,…

2 years ago
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