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Topics: 8 / Replies: 1592
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Answer: Fresh installation / admin/Settings works but 404 after login

Glad you got it working Norman! Still not sure why you got a 404 because you shouldn?t have got that just because of the login. Norman fixed by putti…

10 years ago
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Answer: cant delete accepted domain (exchange 2013)

ihsan was assisted earlier via email support. The problem was he needed to first disable the accepted domain with CloudPanel and then he could delete …

10 years ago
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Answer: Importing Reseller

Sorry for the late response. You cannot import resellers via the GUI. You will need to add that to the cp_Companies table in the database manually.

10 years ago
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Answer: Bulk import contacts?

There is not currently a import CSV option for contacts. This will be included in the next release at the end of July. However.. if you wanted to cre…

10 years ago
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Comment: Error when trying to create new distribution group

I think this was fixed in 3.1.1005 but it wasn’t a “Fix”… it was just a more descriptive message for you. I bet you are entering the alias without t…

10 years ago
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Comment: Error when trying to create new distribution group

What are you putting in for the Email Alias and the primary email address? It is failing to validate the email addresses for some reason. Are you putt…

10 years ago
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Comment: Error when trying to create new distribution group

In the CloudPanel folder is a folder called Logs. Just zip those up and send them after you reproduce the error.

10 years ago
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Answer: Error when trying to create new distribution group

Can you tell us the version you are currently running? You can view this on the settings page in newer versions or you will need to look in Programs a…

10 years ago
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Answer: Testing Settings->Exchange->Databases

After doing a screen sharing the issue was because the account being used for the application pool and CloudPanel settings didn’t have rights to Excha…

10 years ago
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10 years ago
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Comment: Importing users again after a fresh install

Deleting everything was an extremely long way around probably a simple issue. The 503 issue could of been from the application pool. Did you notice th…

10 years ago
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Answer: Cloudpanel trying to contact decommissioned Exchange Server

Then your only option is to go in SQL and change the MailboxPlan column to 0 for all those users. You can bulk disable and enable with CloudPanel. Nex…

10 years ago
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Answer: Unable to modify mailbox since CloudPanel and Exchange update.

When you update Exchange it resets the Basic Authentication flag on the /powershell virtual directory. You will need to go back in Exchange and enable…

10 years ago
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