That is most likely because the user you entered doesn’t have log in as a service rights. While the scheduler is asking you to retry, open services.ms…

Make sure you have the CloudPanel scheduler running. It is a Windows service and comes with the download.

You will have to manually add those to the database if you are importing organizational units. Let me double check on that though.

Let me know if that doesn’t work 🙂

When you installed CloudPanel did you choose the Default Web Site or did you enter a new one which created a new website in IIS? The Access Denied err…

Typically we prefer to do this for you as part of the migration but if you want to look at this article it can help:

This isn’t a CloudPanel issue but you can:/p>

After looking at some screenshots that was sent, it appears the issue was caused by entering a new website in the installer which the installer create…

The windows service should pull that in for you later. You can put it in there if you want to.

CloudPanel won’t be able to edit it. If you want you can use SQL Management Studio and find the cp_Users table and update the MailboxPlan column to th…

It currently is on the books and also creating additional organization units in the company OU is added by default in the next big release (couple mon…

Do you think you can email support@knowmoreit.com so we can schedule a remote screen sharing. Our timezone is CST. Normally during the install you wan…

Are you still having this problem?

Since I haven’t heard back via email or on here, I am going to mark this as solved. Thank you.

Are you trying from a remote computer or from the server that CloudPanel is installed on? If you try from the server do you get a different result?