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Topics: 8 / Replies: 1596
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RE: error using /import/users website in Cloudpanel to import ad objects

Can you tell me if you have created any mailbox plans AND archive plans? I know you may not have archiving enabled but can you enable it and create a …

9 years ago
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RE: Need help with API call

It looks like it is not authenticating you. I would try removing the plus (+) from the Key because the logs are showing a space.

9 years ago
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RE: Instructions for moving CloudPanel to new server

I replied back but haven’t heard from you. Did you get the reply yesterday?

9 years ago
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Answer to: Error 500 after Upgrade to v3.1.1540

Assisted WBCH. The problem was it had the wrong DLL files for Razor in the BIN directory. This was caused by an unknown issue with the installer. I mo…

9 years ago
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RE: Error 500 after Upgrade to v3.1.1540

Ok, I think it is because the Windows installer GUID hasn’t changed. The latest version available is on our downloads page and the version listed on t…

9 years ago
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RE: Error 500 after Upgrade to v3.1.1540

The problem is because you installed the new version it is listed under Programs and Features and has the new version. What you can do is manually edi…

9 years ago
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RE: Not possible to create a company

You need to create the security group AllTSUsers@Hosting in Active Directory under the Hosting OU you specified. Please be sure to follow these steps …

9 years ago
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Answer to: Delete / edit company error

What version are you on? This most likely is because the word CON in the parameter. Depending on the version you are currently on, you may need to add…

9 years ago
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Answer to: Instructions for moving CloudPanel to new server

The branding options are stored in the database. If you install a fresh CloudPanel and point it to the database then that could cause some issues. I w…

9 years ago
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Answer to: Error 500 after Upgrade to v3.1.1540

During the upgrade it will sometimes forget a DLL file. When you get this error you should be able to do a repair and it will work, but since you repl…

9 years ago
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Answer to: Reseller login

Under the company you will see permissions menu on the left. You can create a permission group with the options you want under the reseller section. W…

9 years ago
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Answer to: Pdf Thumbnail broken

We were looking at this and it is going to have to wait for the next release because of some changes.

9 years ago
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Answer to: Pdf Thumbnail broken

This is a bug and will be fixed in the next release. If you wanted we could provide a hotfix for the current version since it is a simple fix.

9 years ago
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Answer to: Server Error in ‘/CloudPanel’ Application.

Attila, Are you saying that after a while you get a 500 error in the application and to fix it you have to recycle the application pool or reset IIS? …

9 years ago
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