Actually it should have defaulted to 720 if it was zero, so I will have to check on that

Actually look at the CloudPanel setup page and there are intervals for the scheduler. Are any of those set to zero? Check under the exchange tab as we…

Can you uninstall the service and install the new version fresh instead of upgrading

You never have added users to resellers, they are added to companies. Ate you getting an error or something we could look at?

Haha yeah we knew it would be off because it was just Google translated. It was really a placeholder until we got our documents back. What I just post…

Ok can you please download 3.2.0233.0 RC from the downloads page:/p>

It is picking that up in the application and going off the system default. Give me 1 min and I’ll have a download for you which will default to en-US …

Is the primary language on the server in English or German?

Can you go to the setup screen, select the advanced tab and uncheck Enable Localization?

What version did you upgrade from?

Right now it is googled translated until the translator we hired sends back the documents we sent to them. Also in the setup you can uncheck enable …

@skelsay Did you select basic authentication on the settings page in CloudPanel? Also if it is a new environment and you have access, I would definite…

Thank you for letting us know what it was! CloudPanel does need to be able to see the correct FQDN in the URL because that is how the branding matches…

Issue is resolved. Problem was SQL authentication was not enabled on the SQL server and they were entering just the server name\instance without the d…

There should be a log file for the installer in the %temp% directory. Can you see if you see the installer’s log file? Also what locale did you instal…