It isn’t detecting it as internal to internal mail for that domain. Do you have that domain in Exchange as an accepted domain?

Can you set the DEBUG to true and look in the event logs for a test email you send. It should give us more information about what it is doing.

Did you add this transport agent to ALL transport servers?

Yes it will soon be integrated with CloudPanel and the transport agent will read its settings from the database.

Yes, we have it running on our 6 internal Exchange 2016 environments. Microsoft didn’t change the way the routing works from 2013 to 2016.

Haha there has been talk about it. We already have a transport agent that can adjust routing, we would just need one that appends a signature to new m…

We have released an update which will not validate the decimal form. Let us know if you run into any more issues. Thank you!

We have released an update that resolves these issues. Please give them a try. Thank you again!

Public Folder Plans:I checked our environment and it isn’t doing this. Do you think you can email a backup of your database to jdixon@knowmoreit.com? …

You need to make sure you enable basic authentication with Exchange and not do it in IIS. I don’t know the issues you were having with 2012 R2 but I a…

There is tooltip question marks you can hover over each field that tells you about that field.

Max mailbox size is “Prohibit Send and Receive in MB”. We added the ability to have “Prohibit Send in MB” which wasn’t there before. I do think we sho…

The slider appears if you set a smaller size for the mailbox size field than you did on the MAX mailbox size field. Also it appears on the users and r…

You don’t have a copy of your database from backups that you could send us do you? We are having a little trouble reproducing this.

v3.2.0242.0 has been posted and you can download it from the releases page. Let me know if you run into any trouble.