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Topics: 8 / Replies: 1590
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RE: Exchange: disabling/removing a mailbox

I just realized you are talking about disabling an actual user account. To answer your question CloudPanel just disables the account in Active Directo…

8 years ago
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RE: Exchange: disabling/removing a mailbox

When CloudPanel disables a mailbox (deleting) it just called the Disable-Mailbox function which removes the Exchange attributes that are tied to the u…

8 years ago
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RE: Import users from AD, with existing mailbox

Honestly the null data on the DisplayName shouldn’t even of thrown an error. In the web.config there is options for <level value=”ALL” /> but yo…

8 years ago
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RE: Mailbox Plan and User permitted Mailbox DB

If you specify the company on the mailbox plan then other companies will not be able to see or use this plan. It simply will not show in the dropdown …

8 years ago
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RE: Import users from AD, with existing mailbox

Do you have any users in that organizational unit that are missing the DisplayName attribute? Active Directory allows you to leave it blank but it is …

8 years ago
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Answer to: Used GB not reported for Shared Mailboxes

We are checking into this but it is looking like that was left out. We will need to get it added to the next release coming up.

8 years ago
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Answer to: Import users from AD, with existing mailbox

Do you receive that 500 error as soon as you go to that page or only after trying to import a user? If you receive it when trying to go to that page c…

8 years ago
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RE: Cant delete Reseller

Can you paste the error from the log file? You showed right up to where it was deleting them but it didn’t show an error.

8 years ago
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Answer to: Cant delete Reseller

Did you switch from having resellers to not having resellers in the past?

8 years ago
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RE: 404 from external

All of that looks correct. Are you positive the firewall rule is directing you to that server? If it works internally then it should work externally u…

8 years ago
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RE: CloudPanel Service Errors

You would need to email me the CloudPanel and CloudPanel service log files to jdixon@knowmoreit.com. It sounds like CloudPanel hasn’t updated the data…

8 years ago
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RE: 404 from external

Can you share screenshots of your IIS? Blur out any information you don’t want people to see though. If you chose a new website for CloudPanel during …

8 years ago
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RE: CloudPanel Service Errors

What version of CloudPanel and what version of CloudPanel service did you install? The versions should match. In previous versions of CloudPanel, the …

8 years ago
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Answer to: Billing Admin has full Access to everything?

When you add them to the billing admin group they should only have read only access to everything (not documentation passwords) Just make sure your bi…

8 years ago
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Answer to: RouteBySender – Mail loop

Are you running in a hybrid setup? When you setup the environment that way and configure the O365 connectors, it treats it as internal. Can you send m…

8 years ago
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