Does your company code for that customer contain spaces?

Please double check the application pool that CloudPanel is using and make sure it is running as an admin user that has rights:/p> Also can you try to…

No problem! 🙂

Also when you are editing the branding it is just giving you a live preview of what it looks like. That is why it looked right at first and then you l…

That is the problem. FQDN would just be “localhost”. Not/p>

Can you also share a screenshot of the branding configuration you created?

It goes off the FQDN so are you sure that didn’t change? Also there are two logos one for the login and one for the header at the top. The login scree…

The FQDN (fully qualified domain name) is basically the url you are putting in your browser. So if you put “localhost” in the branding and you access …

Well that is odd. Uhm. I wonder if an upgrade didn’t replace a DLL because it was in use.

Which version are you currently on. Also if you look in the log files in the LOG directory where CloudPanel is installed, can you send the debug messa…

Did you add a member to the managed by section?

If you run into any issues, just let us know! Thank you!

Hey Steve! To upgrade minor versions (IE 3.1.x.x to 3.1.x.x) you can simply just download and run the installer of the latest version. For major versi…

Yes you would lose historical data but honestly going from 3.0 to 3.2 will cause you to lose some of that historical data anyways. If you do start new…

Svendsen, I emailed you the hotfix directly. Can you please check your spam, it may have been caught?