@pncsupport Please update to version 3.1.0315 that was just released to see if it is still an issue. If it is, I would like to connect and take a look…

@pncsupport if it was removed on the backend then it will have to be manually removed out of the CloudPanel database. If you are familiar with SQL man…

@pncsupport the log files in CloudPanel should give us some more details. In the version that was just released 3.2.0315 we did put more a tim delay b…

There is a checkbox stating “Do not update Exchange when saving”. Are you unchecking that?

Issue was with IIS. Uninstalled IIS and reinstalled with less options and it started working.

Please email sales@knowmoreit.com and we can send you a remote support link.

Is the URL showing localhost? On internal server errors if you are viewing the site from the server it is installed on using localhost you should be a…

Can you please clear out that value and leave it blank? After that recycle the CloudPanel application pool and see if it works after that

Do the log files contain any more information or is there an error on the screen that you could post?

In the cp_Settings table there was a row for ADV_ALLOWDUPLICATEDOMAIN that needed the value adjusted. If you can look and tell me what you currently h…

That is odd. Maybe recycling the application pool made it start working. When you change a password it restarts that application pool.

It would need to be an admin user but you can try a different user that is a member of Domain Admins. When you try that make sure you change the IIS a…

It wasn’t able to bind to your domain controller. You may want to double check the username/password in the /admin/setup page and also try another use…

David, Please remove that link from the post so no one else can see it. Also please email me at jdixon@knowmoreit.com so we can setup a remote session…

We are shooting for the end of the month. We just have to finish wrapping up some changes but it will be before September. If you want, you can always…