Do the log files contain any more information or is there an error on the screen that you could post?
In the cp_Settings table there was a row for ADV_ALLOWDUPLICATEDOMAIN that needed the value adjusted. If you can look and tell me what you currently h…
That is odd. Maybe recycling the application pool made it start working. When you change a password it restarts that application pool.
It would need to be an admin user but you can try a different user that is a member of Domain Admins. When you try that make sure you change the IIS a…
It wasn’t able to bind to your domain controller. You may want to double check the username/password in the /admin/setup page and also try another use…
David, Please remove that link from the post so no one else can see it. Also please email me at jdixon@knowmoreit.com so we can setup a remote session…
We are shooting for the end of the month. We just have to finish wrapping up some changes but it will be before September. If you want, you can always…
We do have it fixed but the new release isn’t ready for public release. If you want, we can give you an early version but it could have bugs.
Yes. Can you go to the settings and uncheck “Allow Duplicate domains”, save and then set it back? Also do you know how to access SQL Management Studio…
Make sure the CloudPanel Service (CloudPanel Scheduler) is running and installed. That is what gathers the information. Each version has an upgrade fo…
There is a settings.xml that contains the sql connection string. That is saying the value it has is incorrect.
Can you email all the log files to support@knowmoreit.com?
It isn’t pulling the mailbox databases from the database which is the reason. We won’t have a fix for this until a couple of weeks from now.
The Limit Visibility and Access fields are only required if you want a user to be able to access multiple companies. There are some details about it h…
Sorry, we must of missed this. If you click the right menu at the top right and click “View Databases”, do you see any databases listed there?