@mderond Could you email support@knowmoreit.com so I can connect and take a look? The error on the photo is not the issue and that is common
Actually, I don’t know what I was thinking. Select the user in the Users page and under the MODIFY drop down you should see a “Move User”. Then you ca…
That is the CSRF token. You should just be able to refresh the page (clear cache) or try recycling the iis application pool. Usually its on the browse…
Essentially what you would do is move the SQL database with SQL Management Studio and then install the same version of CloudPanel on the new server bu…
Typically this is caused by outdated javascript. Can you please try incognito or hold shift and refresh to see if it happens again? If it still happen…
@hmaeree Could you email sales@knowmoreit.com if you are still interested in this? Sorry for the late reply but I think the forum system was not sendi…
There is a setting in the CloudPanel setup page to allow duplicate domains. When you check this it will allow you to add a domain to a company that is…
Issue was related to a distribution group being selected during creation that didn’t exist in AD but was in CloudPanel. Deleted the group from CloudPa…
@netechcomp I’m going to send you a email with a link so I can connect to the system and look if you have time.
@netechcomp Yes, this is most likely what the issue is. On the right menu at the top right choose public folder mailboxes and click the refresh button…
@netechcomp If you look in c:\Program Files (x86)\Know More IT\CloudPanel\Logs it should give more information. Typically this occurs when you have pu…
@netechcomp The picture does not appear to have come through. Can you past what the error is?
CloudPanel doesn’t support SAML yet but you can use the built-in TFA for CloudPanel users. If you go to the user and click to edit, you can enable the…
Can you please email support@knowmoreit.com so we can send you a remote control link and take a look?