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Unable to select Archive Database

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Topic starter
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When creating a new user, I can select the mailbox database without any problems. However, when I edit an existing user and enable archiving, the only database option available is “Let Exchange Decide”. Do I need to do something special for the databases to populate for this field?

Thanks!

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Topic starter
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Did anyone see this post?

I’m thrilled to start migrating mailboxes from our old hosted exchange platform to CloudPanel!  🙂

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Posts: 1607
Admin
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Joined: 10 years ago

Sorry, we must of missed this. If you click the right menu at the top right and click “View Databases”, do you see any databases listed there?

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Yes, I see all of the databases listed there.

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Bump.

Any update on this?

Thanks! 🙂

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Admin
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It isn’t pulling the mailbox databases from the database which is the reason. We won’t have a fix for this until a couple of weeks from now.

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1000 posts! Wow! 😉

Just wanted to check in since it’s been a couple weeks…

Thanks!

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Admin
Joined: 10 years ago

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We do have it fixed but the new release isn’t ready for public release. If you want, we can give you an early version but it could have bugs.

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I may want to do that… how long do you expect until a full public release would be ready?

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Admin
Joined: 10 years ago

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We are shooting for the end of the month. We just have to finish wrapping up some changes but it will be before September. If you want, you can always move the archive mailboxes in the backend (ecp) for now

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I’ll impatiently wait until the full release comes.

🙂

Thank you!

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