I have this morning applied the update to version 3.2.0340.
This fixed the issue with the reports and retention policies I had reported, however, if I try to open any user in any company I now receive a 500 error.
Many thanks
Can you try recycling the CloudPanel application pool and tell me if it does it again?
After you do that and try to reproduce, can you gather the log files and upload them to https://compsysar.sharefile.com/r-r628e5be9c5314b7a9007c4a9fa4797c4
@jdixon None that I am aware of. But I have only assigned a retention policy to a couple of users, but I cannot seem to open any users, even ones I have note assigned a policy to.
But I will double check all the rules and policies, to ensure all have descriptions.
Ok, that fixed it. I found a system generated policy that had no description. I added the description, and that resolved the problem.
I suspect others may fall into this trap also.
@marklft Yeah, I’m fixing it right now and publishing a new update before too many get it :-\
@marklft I’m thinking one of your retention policies for that company or global does not have a description and that may be what is throwing it off. We will fix that but just want to make sure that is the issue.
