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"String was not recognized as a valid Boolean" when adding new authoritative domain

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Last Post by KMI Support 5 years ago

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Posts: 26

David Dennen

Topic starter

2019-08-02 13:19

Eminent Member

Joined: 10 years ago

When adding a new authoritative domain to an existing customer, I get the pop-up error as stated above.

Running CloudPanel_3.2.0311.0

Environment is:
Exchange 2013

2 x CAS

2 x Mailbox in DAG

Thanks for your help, Jacob, as always.

11 Replies

Posts: 1600

KMI Support

Admin

2019-08-04 17:34

Noble Member

Joined: 10 years ago

Can you email all the log files to support@knowmoreit.com?

Posts: 26

David Dennen

Topic starter

2019-08-12 15:59

Eminent Member

Joined: 10 years ago

Jacob,

Just confirming that you received my last email showing that I could not open the settings dialog.

2 Replies

KMI Support

Admin

Joined: 10 years ago

Noble Member

Posts: 1600

2019-08-13 08:06

Reply to

David Dennen

Yes. Can you go to the settings and uncheck “Allow Duplicate domains”, save and then set it back? Also do you know how to access SQL Management Studio? I’d like to see the data that is in the cp_Settings table

David Dennen

Joined: 10 years ago

Eminent Member

Posts: 26

2019-08-15 13:38

Reply to

KMI Support

Jacob,

I can’t load the settings.

I get a “500 Error”

The server encountered an unexpected condition which prevented it from fulfilling the request. Details can be found below:

System.FormatException: String was not recognized as a valid Boolean. at System.Boolean.Parse(String value) at System.String.System.IConvertible.ToBoolean(IFormatProvider provider) at System.Convert.ChangeType(Object value, Type conversionType, IFormatProvider provider) at CloudPanel.Settings.SettingsRetrieve.Read[T](String key) at RazorOutput.RazorView.Execute() at Nancy.ViewEngines.Razor.NancyRazorViewBase`1.ExecuteView(String body, IDictionary`2 sectionContents) at System.Dynamic.UpdateDelegates.UpdateAndExecuteVoid3[T0,T1,T2](CallSite site, T0 arg0, T1 arg1, T2 arg2) at Nancy.ViewEngines.Razor.RazorViewEngine.<>c__DisplayClass9_0.<RenderView>b__0(Stream stream) at Nancy.Responses.MaterialisingResponse.PreExecute(NancyContext context) at Nancy.NancyEngine.<InvokeRequestLifeCycle>d__22.MoveNext()

Posts: 26

David Dennen

Topic starter

2019-08-15 13:42

Eminent Member

Joined: 10 years ago

Here is the cp_Settings:
https://biztocloud-my.sharepoint.com/:t:/g/personal/admin_biztocloud_onmicrosoft_com/EQkz2yncuYJIuFdXYlx_qzYBRLSgBj0CV1MktHCAMQ8_hg?e=ncg6gW

1 Reply

KMI Support

Admin

Joined: 10 years ago

Noble Member

Posts: 1600

2019-08-19 09:50

Reply to

David Dennen

David,

Please remove that link from the post so no one else can see it. Also please email me at jdixon@knowmoreit.com so we can setup a remote session.

Posts: 26

David Dennen

Topic starter

2019-08-23 08:55

Eminent Member

Joined: 10 years ago

Jacob,

Thank you for your assistance. Very much appreciated.

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