Notifications
Clear all
Mailbox size not displaying
General
2
Posts
2
Users
0
Reactions
865
Views
Posts: 0
Topic starter
2021-04-19 12:40
Joined: 1 second ago
I’m having an issue where the mailbox sizes do not display in reports or the user’s properties. In the reports, any mailbox size data simply shows up as “b” (such as the exec report “mailboxsizereadale” column”
Everything else seems to work fine. This is an 2016 environment with a 2013 server we are in the process of migrating. This problem affects users in all databases.
1 Reply
Admin
2021-04-19 14:21
Noble Member
Joined: 10 years ago
It sounds like the CloudPanel service isn’t running which is what retrieves all that data. You should also be able to see the user’s mailbox sizes by expanding the user on the User’s page under the company. Can you verify the windows service (CloudPanel Scheduler) is running?
Reply
Forum Information
- 5 Forums
- 714 Topics
- 3,630 Posts
- 0 Online
- 253 Members
Our newest member: NickGem
Forum Icons:
Forum contains no unread posts
Forum contains unread posts
Topic Icons:
Not Replied
Replied
Active
Hot
Sticky
Unapproved
Solved
Private
Closed