Mailbox size not di…
 
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Mailbox size not displaying

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I’m having an issue where the mailbox sizes do not display in reports or the user’s properties. In the reports, any mailbox size data simply shows up as “b” (such as the exec report “mailboxsizereadale” column”

Everything else seems to work fine. This is an 2016 environment with a 2013 server we are in the process of migrating. This problem affects users in all databases.

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Admin
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Joined: 10 years ago

It sounds like the CloudPanel service isn’t running which is what retrieves all that data. You should also be able to see the user’s mailbox sizes by expanding the user on the User’s page under the company. Can you verify the windows service (CloudPanel Scheduler) is running?

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