server not operational

Question

Hi,

After upgrading to the latest version, we cannot add new reseller, new company or add new domain with the error message server not operational

Attachment : image.png

But we can add/delete/reset password users

Any idea how to solve this?

Thanks

KMI Support · Accepted Answer

Can you make sure you have LDAPS configured in your environment? Meaning you have an SSL installed on the domain controllers? You can use self-signed certificates which is what I would recommend if you don’t have a CA in your environment

[Solved] server not operational