Example:
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1. Create Mailbox plan ?Z? with send/receive limit of 5 Mb per e-mail message.
2. User ?ABC? created, Mailbox plan ?Z? effective.
3. Change Mailbox plan ?Z?: the send/receive limit from 5 to 50 Mb per e-mail message.
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What is the effective message send/received size by user ?ABC??
Looks it is still 5 Mb.
Is there a handling necessary to update the send/receive limit??
ok, someone told me the 10 Mb is a system default of Exchange….we will update the parameter!
thx for your cooperation!
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KMI Support 2016-09-19 17:09
I’m glad you got it working. I’m sorry but I thought you were talking about the Max Send & Receive size that is set on the mailboxes. CloudPanel puts in those parameters based on the mailbox plan and that is what I thought you were saying wasn’t updating.
Exchange can set limits on the mailbox itself, receive/send connectors and the transport config. You can read more about all the options here:? https://technet.microsoft.com/en-us/library/bb124345%28v=exchg.160%29.aspx?f=255&MSPPError=-2147217396
The send/received size on the mailbox should be whatever the current plan is set to. Are you saying when you change the plan and even though it has different send/receive sizes it isn’t being updated on the mailbox according to the plan?
What version of CloudPanel are you on?
Yes, still.
Made screenshots in attached file.
KMI Support 2016-09-16 17:54
I doubled check and the MaxReceiveSize and MaxSendSize are set to update when you change the mailbox plan of a user. So if you have two plans and they have different sizes it will update it when you save.
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OR are you talking about you update the mailbox plan and it doesn’t update the user? When you update a mailbox plan there is not a “propagate” option yet to automatically update all the users with the new settings. If you edit the user and save it will update the user at that point. The propagate option is a planned feature being adding later.
I created a second mailbox plan with right options.
Editing?the user, choose?the new mailbox plan, no succes.
Bulk edit, select the single user, update the mailbox plan (check update), no succes.
KMI Support 2016-09-17 19:05
Ok I have an account named alarm@domain.com which is assigned mailbox plan “Silver” which has 30MB for MaxSendSize and MaxReceiveSize.
I created a new plan called (Test) Jacob which has 4MB for MaxSendSize and MaxRecieveSize.
I switched the plan by going to Users -> Selected alarm@domain.com -> Email -> Edit and changed the plan to (Test) Jacob.
After the save the mailbox now has 4MB for MaxReceiveSize and MaxSendSize.
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Is that exactly what you did? Are you using the bulk edit only or did you do it the way I was just saying?
I tried the bulk edit option to check if that ‘way’ works different. I does not work different.
I did some extra testing,?I created for the test a mailbox plan with limit on 2 Mb.
The webclient reports immediately the limit of 2 Mb, even before sending.
So actually i would say it works fine in Cloudpanel.
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Although it does not solve my issue….
The send connector points to a Barracuda, but the Barracuda will not send a reply in the way I recieve:
Remote Server returned ‘550 5.2.3 RESOLVER.RST.RecipSizeLimit; message too large for this recipient’
In versions before 2013 there was a need to restart services after changing send/recive parameters.
I will restart this evening to give that a try….
John van Veldhoven Topic starter
2016-09-19 12:57
Check around in powershell, transportconfig 10 Mb…..
Does CloudPanel manage this parameter?
KMI Support 2016-09-19 15:28
CloudPanel does not manage the TransportConfig. That needs to be set to the maximum you want your environment to be able to send/receive when you installed Exchange.
