Latest Version (3.2.1016) issue with installing CloudPanel Service
Hi!
Having issues with installing Latest version (3.2.1016) of “CloudPanel Service”. Unable to finish installation: Service does not start and fails with privilege error.
Previous version of Scheduler (3.2.0350) installs flawlessly with same settings for the service.
When the installer gets stuck in this state, can you open services.msc, find the CloudPanel Service, and re-enter the username & password? It should start then.
Yes, tried that. Also tried:
-resetting password to that service account,
-trying to run Service under different account.
All attempts failed with same result: “Service does not start and fails with privilege error.”
That sounds like the user you are using doesn’t have log on as a service rights, but if it was using it before, it must have it. Can you export your Application event logs and C:\Program Files (x86)\Know More IT\CloudPanel Service\logs and send to support@knowmoreit.io?
It does work with same account and older version of service.
Will send logs shortly.
Hello,
Same issue here. In the application log in event viewer it returns:
Service cannot be started. System.IO.FileNotFoundException: Could not load file or assembly 'log4net, Version=2.0.17.0, Culture=neutral, PublicKeyToken=669e0ddf0bb1aa2a' or one of its dependencies. The system cannot find the file specified. File name: 'log4net, Version=2.0.17.0, Culture=neutral, PublicKeyToken=669e0ddf0bb1aa2a' at CPService.CPService.OnStart(String[] args) at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state) WRN: Assembly binding logging is turned OFF. To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1. Note: There is some performance penalty associated with assembly bind failure logging. To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
and
Application: Scheduler.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileNotFoundException at CPService.CPService.OnStart(System.String[]) at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(System.Object) at System.ServiceProcess.ServiceBase.Run(System.ServiceProcess.ServiceBase[]) at CPService.Program.Main()
and
Faulting application name: Scheduler.exe, version: 3.2.1016.0, time stamp: 0x66f62ba6 Faulting module name: KERNELBASE.dll, version: 10.0.20348.2849, time stamp: 0x428f05d7 Exception code: 0xe0434352 Fault offset: 0x00139332 Faulting process id: 0x22d0 Faulting application start time: 0x01db439bebf4220a Faulting application path: C:\Program Files (x86)\Know More IT\CloudPanel Service\Scheduler.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: e5967ee1-87da-414e-bfe4-7d1d648c5129 Faulting package full name:
These are different issues, but for yours, I would recommend a uninstall of the service and install it again. If you want to check the root cause, open the Scheduler.exe.config file in notepad and look for the <runtime> section. I believe this value is missing and would need to be added back:
Ooops I just see your answer now. Thanks a lot for it. I went the same path as suggested and it resolved the issue 🙂
I was able to fix this by removing the existing Scheduler.exe.config in the service folder and re-installing it like it was a new installation.
Maybe something in previous version configuration file which makes fail the upgrade…
- 5 Forums
- 717 Topics
- 3,651 Posts
- 1 Online
- 260 Members