Hi!
Having issues with installing Latest version (3.2.1016) of “CloudPanel Service”. Unable to finish installation: Service does not start and fails with privilege error.
Previous version of Scheduler (3.2.0350) installs flawlessly with same settings for the service.
When the installer gets stuck in this state, can you open services.msc, find the CloudPanel Service, and re-enter the username & password? It should start then.
AD IT Dept Topic starter
2024-10-24 05:12
Yes, tried that. Also tried:
-resetting password to that service account,
-trying to run Service under different account.
All attempts failed with same result: “Service does not start and fails with privilege error.”
KMI Support 2024-10-24 05:59
That sounds like the user you are using doesn’t have log on as a service rights, but if it was using it before, it must have it. Can you export your Application event logs and C:\Program Files (x86)\Know More IT\CloudPanel Service\logs and send to support@knowmoreit.io?
AD IT Dept Topic starter
2024-10-24 06:33
It does work with same account and older version of service.
Will send logs shortly.
